Personal injury claims solicitors

Our personal injury solicitors recognise that following an accident, many people are anxious about what is involved in bringing a claim for compensation. Our highly specialised, experienced and dedicated team of personal injury compensation claims solicitors are focussed on making the process as simple and easy to understand as possible. For free initial advice call our personal injury solicitors on 0203 816 0065.

From accidents at work, to car accident injury claims, if you have been injured in an incident that wasn’t your fault, our personal injury solicitors are ready and waiting to help you claim the compensation you deserve often on a no win no fee basis. 

As one of the largest firms of personal injury solicitors in the UK, we offer years of combined experience in providing bespoke legal advice to clients from all walks of life. We pride ourselves in making the whole process as simple as possible and alleviating the stress that many people encounter during legal proceedings.

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Try our interactive calculator to work out how much compensation you may be entitled to.

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Why choose Stephensons?

If you have suffered injury of any kind our expert legal advisors can quickly assess whether you have grounds for a compensation claim. If so, an experienced personal injury professional will help you to claim the appropriate level of compensation.  

Accident compensation claims are always different and that’s why we provide a tailored service which treats every client as an individual. From road accident claims, to industrial disease claims and holiday accident claims, we can provide the knowledge, the experience and the dedication that you require to get the right result.

Our personal injury lawyers work hard to ensure that our services are constantly evolving to the needs of our customers. This way, no matter what life throws at you we can seek the right compensation for your needs. 

It all starts with a simple conversation and some free, no obligation legal advice, so if you have been injured in an accident that wasn't your fault, even if you are not sure if you have grounds for a claim, give us a call on 0203 816 0065.

There are a number of circumstances in which, unfortunately, Stephensons will be unable to assist you with any legal advice or support in regards to your personal injury claim. For example, if you have tried to claim in relation to this accident before, we will not be able to help. In addition to this, if you weren't injured as a result of the accident you are trying to claim for or if it has been more than 2.5 years since the date of your personal injury, we will be unable to assist you.

Personal injury - types of claims

Our specialist personal injury solicitors are able to deal with a wide variety of claims, including:

Our specialist solicitors can also advise if you feel you have been let down by another personal injury solicitor, if you feel you are the victim of professional negligence click the following link for more information:  Solicitor negligence - personal injury

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Personal injury claims - frequently asked questions

How long will a personal injury claim take?

Every personal injury case is unique, so this will depend upon the circumstances of your individual case. Some straightforward motor vehicle collisions may settled within a matter of months, where as a case involving a serious injury is likely to take much longer. We will be in a much better position to advise on this once we have completed our initial investigation of the case.

My injury occurred some time ago, can I still a claim for compensation?

The general rule is that you have 3 years from the date of your injury within which to make a claim. If the accident involved a child, then the 3 years only starts to run from the child's 18th Birthday. There are however exceptions to this rule, and it is always better to seek legal advice as soon as possible following any accident.

I am not even sure if I have a claim for compensation and wouldn't want to waste anyone's time.

We recognise that every case is different, and so we carefully assess every case on an individual basis. If we do not believe you have a case then we will tell you, as it is our obligation. It is not in anyone's best interests to proceed with a case we do not believe will succeed.

How much compensation am I likely to receive?

Again, as every personal injury case is unique, the amount of compensation will depend upon the particular circumstances of each case and the medical evidence, and other relevant evidence obtained. Until we know the extent and duration of the injuries suffered, we are unable to say how much compensation is likely to be awarded.

How will my personal injury claim be funded?

In nearly all cases, and this is subject to our early assessment procedure, we are able to offer a conditional fee agreement (no win, no fee). This will cost you nothing. There are however other means of funding, such as the existence of legal expense insurance, and we will be able to assist you in identifying at a very early stage, if this is available to you.

For a free, no obligation, discussion about these matters with one of our personal injury specialists please call us on 0203 816 0065.

  • Accidents Involving Children - Personal Injury Compensation Claims 

    Kate Sweeney, head of the personal injury department at Stephensons shares her experience after her son was injured due to being knocked over by a car when out cycling. Kate talks about the impact the incident had on her son and also what it was like pursuing a claim for compensation as a parent.

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  • Small Claims Limit - Personal Injury Solicitors 

    The Government consultation regarding the small claims limit for personal injury is due to close in January 2017. Kate Sweeney, Head of Personal Injury and Partner at Stephensons explains what this means if you suffer an injury.

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  • Personal Injury Compensation Claim Solicitors

    Personal injury solicitor Danielle Callaway talks about making a claim for compensation if you have been injured in an accident which wasn't your fault. Danielle discusses the options available to you and how our legal experts can assist.

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  • Cycling Injury Claim - My experience by Peter Baker 

    Peter Baker came to Stephensons after suffering an injury whilst riding his bike. In this video Peter shares his experience of his accident and how the personal injury solicitors at Stephensons were able to help him pursue a claim.

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  • Holiday Accident Compensation Claims

    Specialist personal injury solicitor Cecilia Frodsham discusses holiday accident compensation claims.

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Funding a personal injury claim

If you have had an accident which was not your fault and you would like to know whether you have a personal injury claim which might entitle you to compensation then please call us on 0203 816 0065

Free initial personal injury advice

We will not charge you to discuss your case and one of our personal injury specialists will contact you by telephone, at your convenience, to assist you. 

There is no obligation on you to pursue a claim and after discussing it with us, if you have decided not to go ahead then it will have cost you nothing and you will have lost nothing. 

Funding your personal injury claim

If after having discussed it with us, it appears that you do have a claim which you may wish to pursue then there are a number of ways that it could be funded without you having to pay any money up front. 

We will always advise you on the best way to fund your claim. Often people already have legal expense insurance cover and we will assist you to find out if you have this so that you will not have to pay anything to make your claim.

Our personal injury solicitors can also work on a no win no fee basis.

Peace of mind with your personal injury claim

As we provide a nationwide service there is no need for you to come to our offices. However, if you would prefer face to face meetings these can be arranged.

In addition to helping you pursue your accident claim we can also provide you with advice on other very important issues at this time. For example if you are unable to work because of your injuries we can assist you to ensure that your are getting the full amount of state benefits to which you may be entitled to and that any housing or care needs arising from your injuries can be met while the claim is being made. 

For a free, no obligation, discussion about these matters with one of our personal injury specialists please call us on 0203 816 0065.

We're widely accredited for our work - personal injury

  • Personal Injury Accreditation
  • Chambers
  • Members of the Association of Personal Injury Lawyers (APIL)
  • Legal 500

It is our business to deliver legal services that work for our clients, you can trust our specialists to take care of things on your behalf. Over the years our personal injury team has been recognised by industry awards and accredited for their excellence.

Memberships & accreditations

Recently settled personal injury claims

  • Our client was injured when she was walking past a row of parked vehicles and the defendant reversed out of a parking space and knocked her to the floor. Our client suffered with pain and stiffness which resolved within seven weeks of the accident. Injuries to her hands and grazing to her right elbow as a result of the fall resloved four weeks post accident. She also suffered psychological symptoms and was diagnosed with an anxiety disorder - this was expected to be resolved within six months with the help of CBT treatment. The client received £5,110.

  • We recently settled a case for a claimant who had sustained an injury due to a defective multi-use machine in her gym. The machine crushed the claimants left thumb and she fainted on the spot. She suffered a laceration, bruising and swelling, all of which settled within 4-6 weeks. She expereinced moderate pain and discomfort during that period. The injury helaed satisfactorily and left only a small scar and some mild sensitivity issues in extremely cold weather. She recived £1,850 in compensation. 

  • Our client was having their tattoo removed and was told the tattoo would initially scab over and then the tattoo would be removed once the scab came off. After the treatment the client was concerned and attended the clinic where she was told it should look the way it did. Our client then visited a pharmacist who advised her to go to hospital where she was advised that she had suffered a second degree burn as the plexr machine had gone too deep into her skin. The client received £5,000.

  • Our client sustained soft tissue damage, whiplash and suffered driver anxiety as the result of being the victim of a road traffic accident. She received £3,500 in compensation.

  • Our client was eating breakfast in a cafe when he bit down on a piece of toast. There was a foreign object int he toast which caused his tooth to break. The tooth required dental work which is anticipated to last between 12-15 years before needing to be replaced. He was awarded £4,000 for compensation, reimbursement of his out of pocket expenses and to cover the cost of replacing the work every 12-15 years. 

  • Our client and her sister were waiting for a lift inside a retail premises. The claimant's sister took a step back and lost her balance after hitting a display crate with her heel. She grabbed the claimant's left arm for support causing her to fall sideways onto a bench, landing on her left side. The claimant sustained soft tissue injuries to her neck and an aggravation to a pre-existing condition. The claimant was referred for physiotherpay treatment following the accident and was awarded £1,800 in compensation. 

  • Our client attended a bingo venue when a cash box was moved and caused a 3cm laceration to her right shin. This required dressing sto be changed every four days for five weeks and the medical expert expects there will be a permanent scar. The claimant received £3537 in compensation. 

  • Our client was standing at the end of a counter ina  newsagent when without warning the floor collapsed from underneath him. He sustained injuries and was awarded £1,250.

  • Our client attended a salon with a view to having a semi-permanent lip liner tattoo. The claimant had requested a 'nude colour' and was advised that for the first four to six weeks the colour would be darker than requested but would fade to the correct colour. Immediatley after the tattoo the claimant told the defendant of her concerns regarding the colour. The tattoo failed to fade to the correct colour and the claimant was left with a permanent dark grey line on the borders of her upper and lower lips which requires laser treatment and daily camouflage treatment. The claimant suffered significant pain following the procedure and suffered moderate psychological trauma for which CBT psychotherapy was recommended. The claimant was awarded £26,500.

  • Our client attended the defendant clinic in order to have a tattoo removed on her right lower arm. A week before the procedure our client visited the defendant for an initial consultation and was advised that they would remove the tattoo via a plexr machine and not laser. On the day of the accident, our client attended the clinic and signed the relevant paperwork.  Our client was advised that the tattoo would initially scab over and once the scab came off the tattoo would be removed.  Treatment was carried out. Our client felt immediate pain, On 27 June 2016 our client contacted the clinic, sent a photograph of her arm and then attended the clinic where she was advised that it should look like the way it did. On 29 June 2016 our client saw a pharmacist who recommended for our client to go to the hospital. At hospital she was advised that she had suffered a second degree burn as the machine had gone too deep into her skin. The client received £6,000 in compensation.

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Stephensons were amazing, they took me through the whole case step by step and kept me updated all the time. I'm so happy it's over now and the case is closed thanks to the team. I could not thank you guys enough.
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staff reorder - personal injury

  • Louise Griffiths
  • Kate Sweeney
  • Brendan Treanor
  • ​Danielle Callaway
  • ​Rebecca Dawber
  • ​Pauline Smith
  • Barry Sutton
  • Robert Donlan
  • Cecilia Frodsham
  • Liam Goggin
  • Shahina Sakeria

We're always here for you

As an award-winning top 150 law firm, with over 450 staff based in offices across the country, you're never far from the advice you need.

Find your nearest Stephensons office and arrange a meeting

As an award-winning top 150 law firm, with over 450 staff based in offices across the country, you're never far from the advice you need.