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Neglect & child abuse injury compensation claims solicitors

Our specialist neglect and abuse compensation claims solicitors understand these types of cases must be carefully handled with the utmost compassion and professionalism. Our team of experts are here to help you with your compensation claim, and will do all that they can to ensure that you receive the compensation you deserve.

For more information or to have an initial chat about your personal circumstances, please call us on 01616 966 229.

What is neglect and abuse?

Neglect and abuse can cover a wide range of very sensitive and harmful situations. There are many forms of abuse and neglect which can be experienced by all ages at any stage in life.

Abuse                       Neglect
Sexual abuse Physical neglect
Physical abuse Medical neglect
Psychological abuse Supervisory neglect
Domestic abuse Environmental neglect
Discriminatory abuse Educational neglect
Financial abuse Emotional neglect
Modern slavery  


Neglect and abuse are very emotional topics and must be dealt with in a sensitive and compassionate manner. We are dedicated to helping individuals and their families receive as much compensation as possible in these situations, as we appreciate the severity of the traumatic experiences they have endured.

We ensure that anyone coming to us with a neglect or abuse injury claim is supported and given access to as much specialist support and help as is required. Our clients’ best interests and safety are always at the heart of everything we do, and we can assure you that we will always act in complete confidentiality.

Neglect and abuse claims – areas of specialism

Our professional and empathetic team of neglect and abuse solicitors can help victims to claim compensation on a number of matters. These matters include, but are not limited to:

  • Child abuse claims
  • Elderly neglect and abuse claims
  • Vulnerable adult abuse claims

It's perfectly normal to have doubts about making an abuse compensation claim, with worries about facing an abuser in court being the main concern. However the vast majority of claims are settled out of court and we will work hard to achieve an out-of-court settlement in your case as well as treating your claim with the care and compassion required. In the rare event you did have to appear in court, we'll be there to represent and support you every step of the way. Further, the claim would not necessarily have to be made against the abuser, as there is sometimes a case to be made against the local authority, care home or other establishment responsible for the abuser.

Child abuse compensation claims

If you, or somebody you know, was abused as a child, or you are a parent or carer of a child who is being or has been abused, it is a heart-breaking situation to be in. You may struggle to know who to turn to for help and support.

Our specialist team of solicitors have extensive experience handling child abuse claims, and helping people to get justice for what they have been through, as well as helping them to claim compensation.

If you are wary about speaking to a solicitor regarding your situation, you can rest assured that we will work closely with you, in total confidentiality and with respect at all times. We understand how traumatic discussing child abuse (or indeed any form of abuse) can be, and we will do everything possible to make you feel comfortable and reassured during the process.

Dependant on the individual circumstances of the abuse, there are a variety of options we can pursue in order to ensure you receive the justice you deserve. We may be able to make a claim against the person that abused you, or in some situations it may be more suitable to make a claim against a particular business or organisation involved.

Stephensons will work with you to ensure you identify any individuals or organisations which may be legally responsible for what you have been through. All child abuse claims are different; no matter if the abuse happened recently, or a long time ago, we will do everything in our power to ensure you are able to claim compensation.

Elderly neglect and abuse compensation claims

Many nursing homes and care homes across the UK take fantastic care of the elderly people who live there. The people residing in nursing homes and care homes often do so in order to live their remaining years in peace, and as a result families will expect them to be cared for efficiently. Unfortunately, this is not always the case.

In some rare cases, carers or nurses in such establishments may neglect to check or assess the care they are providing is to an acceptable standard. Unfortunately, the relatively dependent and isolated position of an elderly person can make them extremely vulnerable. Elder abuse in care facilities is not limited to physical violence. Family members of elderly care home residents need to be alert to other signs of abuse or neglect, which may not be as obvious as bruises, pressure sores, or recurring injuries. An elderly individual might show signs of dehydration or weight loss that may be confused with typical signs of aging. They may seem withdrawn or confused, which could be a sign of over medication. Nursing homes and care homes have a duty of care for the people they are looking after, as well as adhering to health and safety best practice as a matter of priority. Failure to prevent avoidable accidents or to provide an acceptable level of care may be grounds for a successful compensation claim.

If you have an elderly friend or relative living in a care home, it’s important to be able to spot any early signs of neglect, abuse or mistreatment.

Pressure sores - With advances in technology and simple measures such as regular repositioning, 95% of pressure sores are avoidable. If your loved one is suffering from pressure sores, it could be the result of negligent care.

Malnourishment and dehydration - This can happen if carers do not help their patients to eat and drink, or if food and drink is placed out of their reach.

Failure to administer medication - If patients are unable to administer their own medication, it is the responsibility of their carer to ensure medications are taken as and when prescribed. If you are concerned, it is important to ask questions.

Bruises - Abrasions or bruises on the elderly could occur accidentally, however it could be the result of poor moving and handling or falls.

Behavioural/Mood changes - When visiting friends or family, it’s important to ask questions and assess their mood. Sometimes care home abuse can be emotional rather than physical and take the form of carers shouting and threatening patients. This may result in changes in your relative’s or friend’s  behaviour which is a sign to look out for.

If you have concerns that a relative or friend is being subjected to abuse or neglect in a care environment then please contact us. Throughout the entire process, you will be offered support and guidance. Our expert team of specialist solicitors are experienced in claiming compensation for people who have suffered neglect or abuse, and can offer the very best in legal advice if you or a loved one has suffered.

Get in touch

Solicitors here at Stephensons will be happy to discuss all details of your claim with you confidentially, and will never force you into going ahead with legal proceedings.

Throughout the entire process, your best interests are at the heart of everything we do. Our expert team of specialist solicitors are experienced in claiming compensation for people who have suffered neglect or abuse, and can offer the very best in legal advice if you or a loved one has suffered.

Get in touch by calling Stephensons on 01616 966 229. Alternatively, you can fill out our online enquiry form and someone will contact you shortly.

Neglect and abuse compensation claim FAQs

What are the time limits for bringing a compensation claim for abuse or neglect?

The time limit for bringing a neglect or abuse compensation claim is usually three years from the date of the abuse/neglect or knowledge of it, or before the age of 21 if the abuse/neglect took place when the person was a child. Other time limits may be applicable in certain circumstances. The courts are sometimes more lenient with regards to time limits in abuse/neglect cases as it is recognised that sometimes the psychological effects of the abuse can prevent a person from reporting the abuse or seeking advice in relation to it.

What funding options are available for pursuing a claim of this nature?

A claim for abuse or neglect can usually be dealt with on a 'no win no fee' basis. Alternatively, you may have legal expense insurance to cover your claim although most policies do not cover claims of this nature and tend to only cover one-off incidents resulting in injury.

Who can claim compensation for child abuse?

The parent/carer of the victim can assist the child victim with pursuing a claim if they are under 18, or the victim themselves can pursue the claim if they are aged between 18 – 21.

What if the abuser has died?

Even if the person responsible for the abuse has since passed away, it may still be possible to bring a claim against the organisation the perpetrator worked for when the abuse took place or against the organisation that failed to protect the child or elderly person.

Would the abuse need to be reported to the police to claim?

It is helpful to the claim if the abuse has been reported to the police and investigated, particularly if a criminal conviction has been secured. However, it is not a complete barrier to the claim if the police did not pursue the perpetrator or a conviction has not been secured, and we still may be able to assist even if the victim has not yet been to the police. We would encourage victims of abuse to report the abuse to the police at the earliest opportunity, where possible. 

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