• 0161 696 6235
  • Request a callback
Stephensons Solicitors LLP Banner Image

Injury & accidents in public places claims

We are a leading law firm in the UK with extensive experience assisting individuals with compensation claims if they have been involved in public accidents that weren't their fault. We understand the challenges and complexities that arise from such incidents, and our team of highly skilled personal injury lawyers are here to provide you with the expert advice and support you need with an accidents in public places claim.

With our proven track record of success in handling a wide range of public accident cases, you can trust us to fight tirelessly on your behalf to ensure you receive the compensation and justice you deserve. Whether you have been injured in a slip and fall accident, a road traffic collision, or a public place incident, we are here to guide you through the legal process and achieve the best possible outcome for your claim. Contact us today to arrange a free initial consultation and take the first step with your claim. Call our legal team on 0161 696 6235.

Excellent4.6 score on Trustpilot
Rated 4.6 / 5 Based on 2150 reviews
Read all reviews

What is an injury & accidents in public places claim?

An injury & accidents in public places claim refers to a legal process where an individual seeks compensation for injuries sustained due to the negligence of a property owner or occupier. These claims typically involve accidents occurring in public places such as parks, shopping centres, restaurants, or when walking on pavements.

Why choose our accidents in public places solicitors?

At Stephensons, we understand that suffering an injury in a public place can be a distressing experience. That's why our expert legal advisors are here to provide you with the support and guidance you need to make a successful compensation claim.

Our team of experienced personal injury lawyers will quickly assess your case and determine if you have grounds for a claim. If you do, we will work tirelessly to ensure that you receive the appropriate level of compensation for your injuries.

We pride ourselves on constantly evolving our services to meet the needs of our clients. No matter what challenges life throws your way, you can trust in our commitment to seeking the right compensation for your specific situation.

Beginning with a simple conversation, our dedicated team is ready to listen to your story. Even if you're unsure about whether you have grounds for a claim, don't hesitate to give us a call. We're here to provide you with the information and guidance you need to move forward.

Rest assured that when you choose Stephensons you're choosing a team that has been recognised for their expertise. Our team was awarded 'Personal Injury/Clinical Negligence Team of the Year' at the 2022 Manchester Legal Awards, and we were also commended in The Times Best Law Firms 2019.

Contact us today on  0161 696 6235 to begin your journey towards the compensation you deserve.

How can our accidents in public places solicitors help?

At Stephensons our team of dedicated injury & accidents in public places claims solicitors are here to assist you in seeking justice and compensation for the harm you have suffered. With our expertise, we will guide you through the complex legal process and ensure your rights are protected. Our solicitors have extensive experience in handling cases involving accidents and injuries that occur in public places, ranging from slip and fall incidents to accidents in parks, shopping centres, or public transportation. We will strive to enhance your chances of success and obtain the compensation you deserve to aid your recovery and moving forward with your life. Contact us today for a free consultation to discuss your case.

Frequently asked questions

What are the most common accidents in public places?

The most common accidents in public places include slips, trips, and falls, especially on wet or uneven surfaces, as well as collisions with objects or other people. Other frequent accidents include being struck by falling objects, cuts or lacerations from sharp edges or broken glass, and injuries from faulty equipment or infrastructure.

Can I make a public injury claim?

Yes, you can make a public injury claim if you have suffered an injury in a public place due to someone else's negligence.

What should I do immediately after being involved in a public accident?

After being involved in a public accident, ensure your safety and the safety of others involved. Assess yourself and others for injuries and call emergency services if needed. Gather information about the incident, such as taking photos and noting down details. Seek legal advice if you wish to make a claim for compensation because the injury was caused by someone else.

How do I claim compensation for an injury in a public place?

To claim for an injury in a public place, gather evidence such as photos or videos of the incident or surroundings, get contact details of any witnesses, and seek immediate medical attention. Report the incident to the responsible party, such as the manager or owner of the premises, and ensure you keep records of all medical treatments and expenses for documentation purposes.

How do I claim against public liability?

To claim against public liability insurance, gather evidence of the incident, such as photographs or witness statements. Report the incident to the relevant authority or property owner and speak to a personal injury claim solicitor as soon as possible to evaluate your potential claim.

How long do I have to make a claim for a public accident?

The time limit to make a claim for a public accident is usually within three years of the accident in England and Wales, but there can be some exceptions to this. It is advisable to seek legal advice promptly to determine the applicable time limit in your particular circumstances.

How much compensation can I expect to receive for a public accident?

The amount of compensation you can expect to receive for a public accident will depend on various factors like the severity of your injuries, impact on your daily life, and any financial losses. It is recommended to consult with a personal injury lawyer who can assess your case and provide a more accurate estimation of potential compensation.

Do I need to hire a solicitor to pursue a claim for a public accident?

Seeking legal advice from a solicitor can be beneficial in understanding your rights, the legal processes that need to be followed and ensuring a fair settlement, if your claim is successful.

Contact our injury and accidents in public places solicitors

If you believe you may be entitled to receive compensation for your accident or injury, we encourage you to get in touch with our dedicated team of solicitors. Simply dial 0161 696 6235 to speak directly with our personal injury experts or take a moment to fill out our online enquiry form. We are here to assist you every step of the way in your pursuit of rightful compensation.

Recently settled claims - accidents in public places

Our specialist solicitors help clients nationwide and have offices in Manchester, London, Wigan, Bolton, St Helens and Leigh.

One of our recent clients said - "I submitted to Stephensons all my information regarding a trip accident on council property. I felt confident from the start to leave everything in their hands. They arranged medical and MRI scans and pursued the defendants for timely replies. I was kept informed of progress at all times even through a change of personnel. Stephensons secured a financial settlement that I believe I would not have achieved had I fought my own case. I am grateful for their expertise and professionalism."

Here are some recent examples of cases our team have handled after people were injured in public places:

Client receives £7,639.32 after being injured in supermarket car park

£7639.32 awarded to the clieny following falling on a defect on a supermarket car park, resulting in facial injuries and soft tissue injuries to both knees and hands.

Client receives £3,000 after being injured by hospital door

Our client, whilst exiting a hospital, was hit by a defective door which had been jammed causing our client to be flung and sustain soft tissue injuries. Our client sadly passed away seven months later due to other health issues  Liability was admitted by the NHS hospital and client was awarded £3,000.

Client receives over £2,800 after suffering burns to the hand at a bar

Our client was at the defendant’s premises when she put her coat at the back of a booth. Unbeknown to our client, there was a table situated behind the booth with a candle placed on it. Our client’s coat was set on fire. Our client then attempted to put the fire out by holding their coat up, causing several small burns to their right hand.

Due to the burns, our client had to keep her wounds clean and dry for a period of four weeks and could not do any household chores, cooking or washing for this period of time and for a short spell after. Our client’s daughter had to assist with our client’s business for four weeks following the accident.

Client receives £60,000 following accident at a play area

Pauline Smith, senior associate executive in the personal injury team recently settled a case for a claimant who had sustained injury due to defective equipment at the defendant's premises.

Our client, aged 34 at the time of the accident, was a childminder, who tripped over a defective mat leading to a play area at premises maintained by the defendant. Liability was admitted for the accident.

Our client sustained a significant, and fragmented fracture to her right patella, requiring surgical repair. She was left with ongoing pain, and needed a further surgery almost two years later to remove the metalwork which had been inserted into her knee. The client had a 5-10% chance of developing osteoarthritis in her right knee over the next 15-20 years, with further surgery being a possibility. Our client was left with significant scarring to her leg as a result of the surgery. 

She also suffered psychological injuries, with the most acute symptoms lasting for 24 months, and which were only resolved following a course of cognitive behavioural therapy. 

Client awarded £12,500 after fall from a high-chair

The claimant, aged 1 year old at the time of the accident, was using the creche facility at the defendant’s premises and therefore, under the care of the defendant. The claimant was placed in a high-chair in order to have his lunch. When the he had finished his lunch, a member of nursery staff came over in order to take him out of the high-chair. She unclipped the safety belt and the tray which was attached to the high-chair.  However, as she did so, she heard a cry from another child. As she turned around to see which child was crying, the child pushed the tray forwards, which caused the tray and child to fall to the floor. He landed face down onto the tray and caught the left side of his chin on a ridge which was on the tray. He sustained a laceration, 1.5 inches in length, to the left side of his chin.

He was taken to hospital immediately after the accident and the laceration was treated with steri-strips and dressing. 

He was left with a permanent 4.5cm x 4mm which was pink in colour. As he reached teenage years he became conscious of the scar and felt uncomfortable in social situations. He gradually began to suffer from feelings of anxiety, depression and loss of confidence. He felt negatively judged when meeting new people. 

Expert evidence suggested that the scar would gradually fade 5 – 10 years from the date of examination but may become slightly more obvious when the claimant develops beard growth and general loss of elasticity and wrinkling as he gets older. It was considered highly unlikely that surgical revision would improve the scar and instead, treating the scar with some pulse dye laser was recommended, which would reduce some of the pinkness. It was suggested that there was a greater than 50% chance that this treatment would speed up the maturation process.

It was suggested that the claimant’s psychological symptoms would benefit, on the balance of probabilities, from CBT or a similar therapy.

The claim was eventually settled at £12,500.

Client awarded £9,000 after slipping on coat hanger

The claimant visited her local Primark store. As she was proceeding through the store, her left foot slipped backwards on a coat hanger which had been left on the floor. She fell forwards and landed on her face and right arm. 

On attending the hospital, the claimant suffered with a fractured right wrist, a laceration to her lower lip and a cut to her right eyebrow. The claimant underwent a manipulation of her right wrist and had a k-wire inserted under general anaesthetic .She was provided with a cast for two weeks. Following this, the claimant went for physiotherapy on her right wrist. For the laceration to her lower lip she had five internal sutures which left the claimant with a small scar, and the laceration to her right eyebrow was treated with glue and steri-strips and healed over a period of two weeks.The claimant was left with a faint two centimetre scar just above her eyebrow. 

After Stephensons proceeded with the case against the property owners, the case was settled and the claimant received £9,000 compensation. 

Client awarded £1,900 settlement for soft tissue injuries after falling over a pothole

The claimant was walking along the street after getting off a bus when his left foot suddenly fell into a pothole. He managed to stop himself from falling by putting his left hand out against a white van which was parked alongside the pavement. 

The claimant suffered soft tissue injuries to one side of his body. The expert opinion was that the claimant would recover fully from his symptoms one month after the accident. 

After Stephensons proceeded with the case against the property owners, the case was settled and the claimant received £1,900 compensation. 

Client awarded £4,500 after slipping on black ice

The claimant was getting out of his car having arrived on the supermarket car park. As he did so, he took a step forward in order to close the car door and his left foot slipped forwards on a patch of black ice causing him to fall straight to the floor with his right leg trapped underneath him. Two members of the public assisted the claimant to stand and then left the scene. The claimant then attempted to walk back to his car when he slipped again on the ice landing on the base of his spine.

On attending the hospital, the claimant suffered from torn muscles in his right knee and thigh and a painful lower back. The claimant had a further assessment at the hospital and was advised that there was no damage to the knee but there was some muscle wastage and that physiotherapy would help this. The claimant therefore underwent physiotherapy. The expert opinion was that the claimant would recover completely from his injuries nine months post accident.

After Stephensons proceeded with the case against the property owners, the case was settled and the claimant received £4,500 compensation.

Client awarded £1,500 after a glass shelf fell on her foot

The claimant was browsing in her local department store in the gentleman’s section when she saw a bag which was located on a glass shelf, approximately five feet from the floor. The claimant reached up and undid the strap on the back to check if it had a magnetic clasp. As the claimant was facing the shelf she turned her upper body towards her husband, who was on her left, in order to show him the bag.  Without warning, the shelf which the bag had been on suddenly fell from the bracket and the front edge of the shelf landed on the claimant’s left foot. 

The claimant sustained bruising, swelling and abrasions to her left foot. The claimant recovered from all her symptoms within two months post accident. 

After Stephensons proceeded with the case against the property owners, the case was settled and the claimant received £1,568.56 compensation. 

loading staff

Violence in the workplace - what are your rights?

Some professions carry a risk that individual employees may be subjected to violence in the workplace. This is particularly true of those working for the police force and those providing security services. However, all employers have a legal duty to...

Read more

The Health and Safety Executive publish accident statistics for 2023/2024

Annual workplace illness and injury statistics have once again been published by the Health & Safety Executive , and the figures are alarming. A shocking 138 people were killed in workplace accidents in this year, and once again, the largest...

Read more
  • Louise Griffiths
  • ​Danielle Callaway
  • Robert Donlan​
  • ​Pauline Smith
  • ​Shahina Sakeria​
  • Katie Plappert
  • Millie Wilde
  • Toni Lowery
  • Andrew Dunne
  • Subiha Khezar