There is no doubt that the world is evolving, and technological advancements play a huge role in the modern society of the United Kingdom. At the time of writing, technology forms to be heavily integrated into the life of nearly every human, and most...
Indirect discrimination will occur if a service provider applies a policy, condition or requirement across the board, which puts a service user who holds one or more of the protected characteristics listed in the Equality Act 2010, at a disadvantage.
An organisation may have a defence to a claim of indirect discrimination if it can objectively justify that the application of the policy, condition or requirement is a proportionate, (i.e. there is no reasonable alternative), way of achieving a legitimate aim (e.g. genuine health and safety reasons).
In order to utilise this defence, they would need to show clear evidence that it had conducted a balancing exercise between it’s business needs and the discriminatory effect and had given consideration to alternatives that might achieve the same result without being disadvantageous to the service user.