We can help you
It is not only large businesses that face potential action. All businesses, regardless of size, potentially face huge fines and payouts ordered by the courts where complaints and claims are successfully brought against them. In an age of computer and internet based customer data bases and the ever increasing use of cloud computing and social media platforms, no one is immune from the potential repercussions of a data protection breach. The financial consequences to your organisation could be much greater than you think. You cannot afford to ignore the risks to your organisation.
If you find yourself facing a complaint, court proceedings or an ICO investigation for breach of data protection or if you are simply keen to ensure that your organisation has adequate procedures in place to minimise the risk of a breach occurring, then we can help.
Health check - data protection compliance advice, audit services and staff training
If you are not presently facing any complaints or legal claims but you are concerned about your organisation’s compliance with data protection laws, whether your policies and procedures are adequate, whether your staff have adequate training and whether your organisation may be vulnerable, then we can help by reviewing your process and procedures. We can then advise you regarding the areas where you are vulnerable and explain what you should do to minimise the risk. We can also offer bespoke training to your staff to ensure that they are adequately trained to avoid data protection breaches and reduce the risks to your organisation.
Subject Access Requests (SAR)
If you have received a Subject Access Request (SAR) and you are unsure about how to deal with it, then we can advise you. It is important to deal with such requests in accordance with the rules specified by the applicable legislation. Failure to do so could lead to complaints and potentially fines being imposed. This could also leave you vulnerable to compensation claims being brought against your organisation in the courts.
Assistance with complaints & ICO investigations
If a customer or client has made a complaint against your organisation about a breach of data protection, then we can help. We can advise you fully about how to deal with a complaint. We can advise you regarding the individual circumstances of the complaint and deal with the matter on your behalf. It is important to respond to complaints adequately and promptly. Failure to respond properly could result in further costly action being taken against your company.
If a complaint has been referred to the ICO, then we can help you with this. We can advise you fully regarding the complaint and what steps you should take. We can correspond with the ICO on your behalf.
Assistance with data protection breaches and data protection litigation
If your organisation has breached data protection or if you’re concerned that a breach may have occurred, then we can assist you. We can advise you fully regarding each individual case and assist you in taking the appropriate action. If your organisation is sued or if you have received a letter from a customer, or a solicitor acting on their behalf, informing you that they intend to sue your company for an alleged breach of data protection, then we can assist. We can advise you fully regarding the claim, how you might be able to defend against it and what you should do in response. We can write to complainants and their solicitors on your behalf and represent you at all stages in the case including any court proceedings and hearings.
Other areas where we can assist you:
- Risk assessments, relating to data protection and information governance issues, in mergers and acquisitions
- Drafting policies
- Cross border data transfer
- Privacy and security standards
- Managing risks
- Compliance issues
- IT compliance issues
Four good reasons to find out more:
- Your organisation and its employees will benefit
- It will save you time and worry if things go wrong
- It will give you clear direction and control of risks
- You’ll be able to budget easily, no hidden costs
If you would like assistance with the above matters then contact our specialist data protection team now on 0175 321 6399.