Step-by-step guide to the redundancy process
Redundancy is a potentially fair reason for dismissal under UK employment law, but the process must be managed with care, transparency, and compliance. Failing to follow a fair procedure can lead to claims for unfair dismissal or discrimination. Below is a comprehensive step-by-step guide to help employers carry out a lawful and fair redundancy process.
Step 1: Identify the business case for redundancy
Before taking any action, employers must ensure there is a genuine redundancy situation. This may include business closure, the closure of a specific site, or a reduced requirement for employees to carry out work of a particular kind. You must be able to clearly demonstrate the economic, structural or organisational reasons behind the decision.
Step 2: Explore alternatives to redundancy
Employers are legally and morally expected to consider alternatives before proceeding. This could include freezing recruitment, reducing overtime, offering voluntary redundancy or early retirement, re-training staff for redeployment to other departments, or implementing flexible working arrangements. Evidence that these options were explored will help show that redundancy was a last resort.
Step 3: Determine the scope and number of redundancies
Clarify how many roles are at risk and whether collective consultation obligations apply. If 20 or more redundancies are proposed within a 90-day period at one establishment, collective consultation requirements are triggered. For fewer redundancies, individual consultation is still required but does not follow statutory timelines.
Step 4: Notify the Redundancy Payments Service (if applicable)
For collective redundancies of 20 or more employees, the employer must notify the Redundancy Payments Service (RPS) using form HR1 within the statutory deadlines:
- At least 30 days before the first dismissal (for 20–99 redundancies)
- At least 45 days before the first dismissal (for 100 or more redundancies)
Failure to notify the RPS is a criminal offence and may result in prosecution.
Step 5: Begin consultation with employees
A meaningful consultation process is a key legal requirement. Consultation must begin before final decisions are made and should include:
- The reasons for redundancy
- The proposed numbers and roles affected
- The selection criteria
- Any alternatives to redundancy
- The timeframe for the process
For collective redundancies, elected employee representatives or trade unions must be involved. For individual redundancies, consultation meetings should be held with each affected employee.
Step 6: Use fair and objective selection criteria
If you are reducing the number of employees in a particular role, selection criteria must be objective, consistent and non-discriminatory. Common criteria include:
- Skills, qualifications, and experience
- Work performance
- Attendance and disciplinary records (excluding absences related to disability, maternity or other protected grounds)
The scoring process should be well-documented and, where possible, anonymised to reduce bias.
Step 7: Conduct individual meetings
Hold one-to-one meetings with all affected employees. These meetings allow individuals to respond to their provisional selection and suggest alternatives to redundancy. Employers must genuinely consider any feedback or proposals and demonstrate that they have done so before confirming redundancy decisions.
Step 8: Search for suitable alternative employment
Employers must actively look for suitable alternative roles within the business or associated entities. Any available roles should be offered to affected employees, who are entitled to a four-week statutory trial period in the new role. Refusing a suitable alternative without valid reason could affect their right to redundancy pay.
Step 9: Confirm redundancies and issue notice
Once consultation has been completed and all options explored, you can issue notice of redundancy. Notice periods must comply with statutory minimums (based on length of service), or longer periods if specified in the employment contract:
- At least one week if employed between one month and two years
- One week’s notice per year of service between two and 12 years
- Twelve weeks’ notice after 12 years’ service
Notice must be provided in writing, clearly outlining the termination date and entitlements.
Step 10: Calculate and pay redundancy compensation
Employees with two or more years’ continuous service are entitled to statutory redundancy pay. The amount is based on:
- Age
- Length of service (capped at 20 years)
- Weekly gross pay (capped at the statutory maximum)
Some employers may offer enhanced redundancy packages, which should be clearly documented and consistently applied.
Step 11: Allow time off to seek alternative work
Employees with two or more years of service are legally entitled to reasonable paid time off during their notice period to attend job interviews or training linked to securing future employment. This support should be offered proactively.
Step 12: Handle appeals and provide right of response
Employees should be given the opportunity to appeal their selection for redundancy. The appeal process should be handled impartially, ideally by someone not previously involved in the decision. Grievances should be treated seriously and resolved swiftly to avoid escalation.
Step 13: Provide support to remaining employees
Redundancy processes often affect morale, productivity and trust. After redundancies have taken place, employers should communicate transparently with remaining staff, acknowledge the emotional impact, and provide support through internal communication, counselling services or employee assistance programmes.
A fair and legally compliant redundancy process not only reduces the risk of claims but also protects your business’s reputation and supports your workforce through a difficult transition. Employers should always document each stage thoroughly and seek legal advice where needed to ensure best practice.
Redundancy procedure for employers FAQs
Are redundancies absolutely necessary?
Making redundancies is a big step and can have a significant impact on those employees who are affected. As such, before any rash decisions are made, it is important to consider the alternatives
You consider any of the following as an alternative to redundancy:
- Reduce overtime
- Freeze pay increases
- Freeze recruitment
- Reduce number of agency/temporary staff
If redundancies are necessary what procedure do I follow?
There is no one set policy which employers must follow however they should act reasonably throughout.
The best way to prepare and protect yourself is to have a robust redundancy policy so that when you redundancies do arise, you will have a clear route/procedure to follow.
What if I don't have a redundancy policy?
Whilst having a redundancy policy is very useful, there is no legal requirement for you to have one. Every employer has act reasonably throughout the redundancy process which includes following three key elements:
- Consultation
- Selection
- Consideration of alternative employment
How long do I have to consult with employees?
This all depends on the number of redundancies that are taking place. If you have between 20 and 99 redundancies taking place in the one period then you have a minimum obligation to consult with employees are no less than 30 days. For 100 employees or more that period extends to 90 days.
If there are fewer than 20 employees being made redundant then there are no minimum periods which apply. However, each employer should consult with its employees for a reasonable period. A failure to do so could lead to claims against you for unfair dismissal.
How do I decide who to select for redundancy?
This depends on the nature of the redundancy. If there are sufficient volunteers for redundancy then the process can be relatively straight forward.
However, if you need to make compulsory redundancies then this can be a difficult exercise. You may have those employees who you may prefer, and others you dislike however you cannot let this cloud your judgement. You need to ensure you have an objective and justifiable basis for selection,.
One of the most common ways of selecting employees is to identify a pool of employees which you can select from.
When identifying a pool you should make sure that you are including staff who carry out the same, similar or interchangeable roles.
Once you have arrived at a pool for selection, it is best to apply a set of objective criteria and score employees against this. This can include performance, skills, qualifications disciplinary record etc.
ACAS recommends that you using terms such as 'flexibility', 'attitude to work' or 'commitment', as these are hard to quantify and can be subjective.
It is usually advisable to steer clear of criteria which could give rise to allegations of discrimination for example age, length of service or sickness record.
Do I have to look for a suitable alternative position or can I just dismiss?
A key element of a fair redundancy process is to consider a suitable alternative role. Redundancy should be a last resort. If you unreasonably fail to look at suitable alternative positions then you may leave yourself open to Tribunal claims.
What is a suitable alternative vacancy?
There is no hard and fast rule for this, however there are some guiding criteria which affect suitability.
These include whether their current role is similar in terms of:
- Salary
- Seniority
- Location
- Nature of the duties
If the employee is offered a suitable alternative employment and unreasonably refuses it then you may be within your rights to withhold their redundancy pay (see below).
What will the employee be entitled to?
If you dismiss an employee by reason of redundancy and they have at least two years’ service, then they are entitled to a statutory redundancy payment as a minimum. The amount will depend three keys factors; the employee’s length of service, age and rate of pay (subject to a maximum of £464).
Employees will be entitled to:
- one and a half week’s pay for each full year of service in which the employee was aged 41 years or more,
- one week’s pay for each full year in which the employee was between the ages of 40 and 22
- half a week’s pay for each full year in which the employee was aged up to and including 21.
You can also offer enhanced redundancy as an incentive for staff to take voluntary redundancy.
Regardless of whether it’s statutory or an enhanced redundancy, you also have to ensure you give them sufficient notice and all outstanding wages and holiday pay on termination. These are due in addition to the redundancy payment.
What if I get it wrong?
Making compulsory redundancies can be minefield for employers, however it is important maintain transparency throughout the process. If you do dismiss an employee by reason of redundancy then you should give them the opportunity to lodge an appeal against the decision.
If an appeal is lodged, then you have handle this carefully. It is important to consider each element of the appeal and justify why you reached the outcome you did.
If you fail to carry out a fair redundancy and/or appeal procedure then the employee may bring claim against you in the employment tribunal providing they have two years’ service.
It is therefore important to take legal advice throughout the process. Our specialist team can be on hand to guide you the process dealing with any issues as and when they arise, thus minimising the risk of any claim against you.
Why choose Stephensons?
Our solicitors recognise that depending on your circumstances, you may require different levels of assistance, so we aim to tailor our advice to suit your needs. From the outset we will give you a clear indication as to the level of costs you are likely to incur, whether you require full assistance during all stages of the process or you require a less hands on approach. We can also offer advice on ways in which you can prevent employment tribunal claims from progressing in the event of a dispute through compromise agreements.
Our specialist solicitors pride themselves in tailoring our service to the client’s individual needs and aim to make the process as painless as possible. Furthermore with a clear indication being provided as to the level of costs you will incur from the outset, you will have piece of mind in knowing exactly what you will receive for your money.
If you have any queries about redundancy procedures please contact us.