Abuse in care homes
If you have a friend or relative who you think has a strong care home negligence claim or you suspect that a loved one is being mistreated, you have the power to make a claim against the care home where they are living. In most cases family members and loved ones are treated with the respect and care they deserve, but unfortunately there have been cases where people living in care homes have become victims of negligence and this is simply unacceptable.
It’s important to know that help is available and our team of solicitors can provide advice and assistance to pursue a compensation claim on your behalf. If you feel someone is the victim of neglect or abuse, call us on 0203 817 9430.
Act quickly to address care home neglect
If you feel your family member or loved one is being mistreated whilst in a residential care home, it’s important to try and spot any possible signs of abuse or neglect and report it immediately.
If the appropriate action is not taken, this can lead to serious harm or psychological injury. You should make a strong complaint and consider relocating the individual to another care home.
If someone cannot look after themselves, care home professionals have a duty to make sure their basic needs are met. Failing to meet these needs can result in serious harm. Examples of abuse or neglect include:
Medication errors - A patient may not be getting the medication they need, whether due to the fact they cannot reach it or they cannot administer it themselves. Failure to administer medication appropriately can lead to serious harm.
Inadequate supervision - A resident may be left alone for too long or unsupervised for extended periods of time. They may be confused as to where they are and wander off at night.
Ignoring resident’s basic hygiene and cleanliness needs - Residents may be left in soiled beds or may be left in unsanitary conditions.
Malnourishment and dehydration - Carers may not have been helping their patients to eat or drink, alternatively they may have been leaving water jugs or food out of reach.
Physical abuse - This can mean carers are handling a person poorly when moving them or can be something more severe.
Emotional abuse - Carers may be threatening or shouting at their patients.
If you suspect a loved one is being mistreated, contact us today. The best interests of our clients are at the heart of everything we do. We will work with the police and social services to assist their investigations and gather evidence to build a claim for compensation.
We handle all cases with confidentiality, sensitivity and sympathy and our goal is to make sure your loved one gets the best care possible.
For expert advice call us on 0203 817 9430 and speak to a member of our clinical negligence team to discuss your compensation claim today. Alternatively you can send our clinical negligence team an email via our contact form.