Walk in centre negligence
Whilst many of us turn to our GP as our first point of call when we are feeling unwell, sometimes it isn’t possible to see them quickly enough or the surgery may be closed, so instead a lot of us access our local walk in centre for treatment and advice.
Most walk in centres are able to deal with minor injuries and ailments such as infections, fractures, minor burns and dressing changes, so it is a local and convenient alternative to attending A & E when your GP is unable to assist.
As walk in centres deal with a wide range of issues, they employ a variety of specialisms to ensure patients receive the care they need. So whilst you are there, you may be treated by a GP, nurse practitioner or a radiographer. For the most part, the treatment you will receive will be appropriate but unfortunately there are occasions when the treatment or advice may be incorrect or not to the standard required.
Examples of this may include misdiagnosis, failure to refer and incorrect treatment.
You may be diagnosed with a sprain to your ankle after a fall and are advised to rest it at home and take pain killers when in fact you have suffered a fracture and need your ankle putting in a cast or even surgery to repair the fracture.
Failure to refer
It may be that your condition is more serious than the walk in centre staff realise. For example you may be attending for dressing changes to a wound and it is not recognised that the wound is deteriorating and you need medical intervention at hospital.
This usually arises when a misdiagnosis has been made. However an example is being prescribed the wrong medication which then causes your condition to deteriorate or prolongs your period of recovery.
Walk in centres are now managed by Clinical Commissioning Groups, who are part of the NHS system. The NHS provides insurance so that if a patient suffers an injury, there is money available to compensate him or her for that injury and other associated losses such as loss of earnings due to not being able to work. We have been successful in pursuing a number of claims against walk in centres for our clients over the years. In doing so, it is important for us that we do not just get you the compensation you deserve for your injury but also compensation for other losses, such as lost earnings due to not being able to work, treatment costs you may have paid out privately or will need in the future and even the cost of being looked after by family members.
If you would like to speak to a member of the team about pursuing a claim against a walk in centre call us on 01616 966 229 or some free initial advice without obligation. Alternatively you can send our clinical negligence team an email via our contact form.
Optician negligence claims
Many of us will attend our opticians once a year to get an eye test and to see if we need new glasses or lenses. Some people will see their opticians less frequently, but they can often be a first point of contact if you feel that something is wrong with your eyes.
You will be aware if you have been for an eye test recently, that there are now a number of tests that opticians carry out to assess the health of your eyes, as well as establishing whether you need glasses.
These tests allow eye conditions to be picked up early and treated, hopefully without there being any affect to your eyesight.
In most instances, opticians carry out appropriate and essential assessments, care and treatment that result in your eyesight being as good as it can be for as long as possible, even if you do need to wear glasses or lenses to help you to see!
However, problems can occur if opticians do not carry out the assessments appropriately, fail to make diagnoses, or make misdiagnoses and fail to refer patients for specialist opinions.
Common types of claims against opticians are:
- Failure to carry out appropriate assessments and tests to assess eye health
- Failure to suspect or diagnose eye conditions, such as glaucoma, cataracts, retinal damage
- Failure to refer for specialist opinions i.e. to a hospital to see an ophthalmologist
- Failure to appropriately perform laser eye surgery
Any damage to your eyes can have a great impact on your life and can mean that you have to make significant changes, for example changing your job or obtaining aids and equipment.
If you feel that you or a loved one has not received appropriate care or treatment from an optician, then contact our specialist clinical negligence team who are experts in these types of claims and will be able to provide you with advice on a claim for compensation. Call us on 01616 966 229 for some free initial advice without obligation.