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Head injury caused by faulty escalator or lift doors

Suffering a head injury due to faulty escalator or lift doors can be a traumatic and life-altering experience. These types of accidents often occur unexpectedly in public spaces such as shopping centres, office buildings, car parks, and transport hubs. If you or a loved one has sustained a head injury in such circumstances, you may be entitled to compensation. At Stephensons, our specialist personal injury solicitors have significant experience in handling claims involving head injuries, particularly those caused by defective or poorly maintained equipment in public and private premises.

 

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What is a head injury caused by faulty escalator or lift doors?

A head injury resulting from faulty escalator or lift doors typically involves a person being struck by or trapped in malfunctioning mechanisms. This may include incidents where lift doors close unexpectedly or forcefully, or escalators stop abruptly or have exposed or sharp parts due to lack of maintenance. Faults such as sensor failures, mechanical defects, or improper servicing can all contribute to these accidents. Head injuries in such cases can range from minor cuts and bruises to serious trauma such as concussion, skull fractures, or long-term brain injuries.

Can you claim compensation for a head injury caused by faulty escalator or lift doors?

Yes, if your head injury was caused by faulty escalator or lift doors and it can be shown that the injury occurred due to negligence or failure in maintaining the equipment, you may be able to make a personal injury compensation claim. Property owners, facilities management companies, and maintenance contractors have a legal duty to ensure equipment is safe and regularly maintained. If they fail to meet these obligations and an injury occurs as a result, they may be held liable.

To make a claim, it’s important to gather as much evidence as possible. This can include photographs of the scene, witness statements, medical reports, and CCTV footage if available. Stephensons can help you compile this documentation and guide you through the claims process, ensuring you have the best possible chance of securing compensation.

Why choose us

At Stephensons, we are recognised for our expertise in personal injury law and have a proven track record of securing compensation for clients who have sustained head injuries due to negligence. We are accredited by the Law Society in Personal Injury, demonstrating our commitment to excellence and professionalism in this field. Additionally, we are members of the Association of Personal Injury Lawyers (APIL), ensuring we follow the highest standards of client care and legal representation, and are recommended by the Legal 500.

Our client-centred approach means we will work closely with you to understand the impact your injury has had on your life and ensure that any settlement reflects both your immediate and long-term needs. We offer clear, compassionate advice and will fight to secure the compensation you deserve.

How we can help

Our personal injury solicitors will assess your case and advise on the likelihood of a successful claim. If you decide to proceed, we’ll gather all necessary evidence, liaise with insurance companies, and if required, pursue your claim through the courts. Our experience allows us to handle complex claims involving significant injuries and navigate challenging legal or factual issues.

We understand the difficulties you may face following a head injury, including time off work, medical treatment, rehabilitation, and emotional distress. Our goal is to support you every step of the way and ensure you receive the compensation you need to recover and move forward with your life.

Contact us

If you or someone you know has suffered a head injury caused by faulty escalator or lift doors, contact Stephensons today. Call us on 0161 696 6235 or fill in our enquiry form for a callback. Our team is here to listen, support, and help you take the first step towards getting the compensation you deserve.

Frequently asked questions

How long do I have to make a claim?

In most cases, you have three years from the date of the accident to make a personal injury claim. However, there are exceptions, , so it’s important to seek legal advice as soon as possible.

How much compensation can I receive?

The amount of compensation awarded depends on the severity of the head injury, the impact it has had on your life, and any financial losses you have incurred. This can include lost earnings, medical expenses, and the cost of ongoing care or rehabilitation.

Do I need to pay legal fees upfront?

At Stephensons, we offer no win, no fee arrangements in many personal injury cases. This means you won’t need to pay any legal fees upfront and will only pay if your claim is successful.

What if my accident happened in a shopping centre or train station?

It doesn’t matter where the accident occurred. If the escalator or lift was faulty and someone was responsible for maintaining it, you may be eligible to claim. We will investigate who is liable and help you pursue a claim against them.

Can I claim on behalf of someone else?

Yes, if the injured person is a child or lacks the capacity to make a claim themselves, you can act on their behalf as a litigation friend. Our team will guide you through this process.

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