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Alternative dispute resolution

Reaching settlement and helping you to move on with your business is at the heart of our commercial litigation team’s values.

When businesses face disputes, it can be an incredibly disruptive, stressful and reputationally damaging time. All parties involved want to resolve the dispute fairly, professionally and, importantly, cost-effectively. 

Stephensons’ team of experts in mediation provides an accessible and knowledgeable means of finding commercial solutions that work. As early mediation and adjudication become increasingly more important, each plays a key role in keeping your litigation costs down and avoiding time-consuming trials.   

Involved in, or anticipating, a business dispute? To speak to our team about our alternative dispute resolution services, call  01616 966 229 or use our quick and easy contact form.

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How our commercial dispute resolution solicitors help

Alternative dispute resolution enables you to discuss and settle disputes outside of court.

Whether conducted face-to-face or individually, our unbiased, qualified mediators will guide negotiations, ensuring that all parties continue to work towards a satisfactory and confidential conclusion, protecting you commercially and reputationally.

Civil Procedure Rules now require parties to access mediation prior to taking a claim of any nature to court; it’s quicker, cheaper and relieves both parties of the stress of pursuing a claim. Handled professionally, mediation is also highly effective; 80% of cases managed by Stephensons’ mediators are settled or settled shortly afterwards.

Our team of expert mediators will help you to maintain your relationships whilst working towards real solutions backed by technical expertise.  

Our services

Our team conducts alternative dispute resolution services including:

  • Mediation: the parties agree a solution themselves, guided by an expert mediator
  • Adjudication: a more formal process, the parties are bound by the independent third party’s decisions which can be enforced through the courts
  • Arbitration: similar to adjudication but addressing only a single issue, an independent expert assesses the dispute and reaches an enforceable decision    
  • Expert determination: resolving technical, rather than legal, issues, the decision of an independent expert may be legally binding where the parties agree
  • Less formal methods of negotiation: less structured discussion can often be effective, enabling parties to talk freely and reach a resolution themselves

Our clients

Stephensons provide independent mediators for businesses involved in any nature of dispute.

Fully qualified and accredited, the team uses expert knowledge of multiple sectors and practice areas to guide parties towards commercially sensible solutions, maintaining confidentiality and controlling reputation and cost.

Testimonial
"Following the recommendation of Stephensons to BD Recruitment Ltd, we instructed Alistair Gregory to act on our behalf in taking legal proceedings against debtors. The matter was resolved before reaching court. I found Stephensons to be swift and efficient, and would be confident of using them again for other legal issues.”Chris Crawford, Managing Director, BD Recruitment Ltd (Technical & Creative Recruitment Consultancy) bdrecruitment.com 

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Resolving commercial disputes through mediation - courts now have the power to order parties to mediate

Since 2004, parties to a commercial dispute have been encouraged to refer their case to mediation, or some other form of Alternative Dispute Resolution (ADR), as a means to settle a case without the costs, delay and, often, acrimonious, process of...

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Update on the Renters' Rights Bill

Following the bill’s report stage in the House of Commons on 14 January 2025, the Second Reading took place in the House of Lords on 4 February 2025. This session provided the members with an opportunity to debate the main principles and...

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Staff reorder - commercial litigation

  • Louise Hebborn
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  • Andrew Whitehead
  • Liam Waine
  • Sophie Chilstone
  • Kelly Heyworth
  • Jade Fairhurst
  • Neil Marshall
  • Holly Monk
  • Aaron O'Brien
  • Sumit Srivastava
  • Emma Wilkinson
  • Georgia Gaffney
  • Matthew Smith