Pauline was made a senior associate of the firm in 2013.
Pauline joined Stephensons in 1986, and started working in the personal injury department in 1989 as a paralegal. She took the position of personal injury executive in 1991 and has remained in that role since. Pauline deals with a widely varied caseload incorporating fast track and multitrack claims, including:
- Employers' liability
- Public liability
- Highway tripping claims
- Beauty related claims
- Product liability
- Dog attacks
Pauline is also a keen personal injury blogger and regularly contributes articles for publication on the firm's website. Some of her latest blogs can be found below:
- Can I claim compensation after being attacked by a dog?
- How to report an accident
- How long do I have to make a claim after an accident?
In her spare time, Pauline likes cooking, gardening, reading and socialising with friends.
What others say
“Very good and extremely helpful” - View from a satisfied client
"Just to say a big thank you to Pauline Smith and her team at Stephensons for the dealing with my accident case, keeping me updated with reports regarding the progress of my claim on a regular basis. Everything was explained clearly to me and if I needed to know anything I was not sure of. The service was superb from start to finish. First time I have used this company but would highly recommend them to anyone, would definitely use them again if was required to need a solicitor without hesitation." - View from a satisfied client
"My contact at Stephensons was Pauline Smith who dealt with my case from the initial enquiry to the conclusion. The service she gave was prompt, efficient and totally professional. She was always available for any enquiries that I had and reacted promptly in replying to all my emails or telephone calls. I would have no reservations in recommending Stephenson’s to anyone requiring professional advice or help. The service was exceptional always professional." - View from a satisfied client
"They were excellent in dealing with my personal injury claim explained everything clearly would keep me informed at all times of any developments and concluded the whole process very quickly getting me the full compensation I deserved. I would definitely recommend them for all your legal needs. Top class." - View from a satisfied client
“I would like to take this opportunity in thanking you for all the work that you obviously put in to arrive at this satisfactory conclusion, once again thank you." - View from a satisfied client
"I would like to take this opportunity to say thank you for the professional service you have given throughout my claim. You have consistently shown a caring, thoughtful and understanding persona at a time I felt at my most vulnerable. The outcome was good and I now feel able to move forward. I would not hesitate to recommend Stephensons to any of my friends." - View from a satisfied client
"Thank you and your team for bringing this matter to a conclusion and for taking on this for me especially after my other solicitors failed me." - View from a satisfied client