Pauline Smith, associate and personal injury claims handler recently settled a case for a claimant who had sustained injury due to receiving a semi-permanent make-up lip liner procedure that was not carried out to a reasonable standard.
The claimant attended the salon where the defendant worked with a view to having a semi-permanent lip liner tattoo. At the time of administering the treatment, the claimant was advised that for the first 4 – 6 weeks, the lip liner tattoo would be somewhat darker than required, but that this would fade to the correct colour. Immediately post treatment, the claimant advised the defendant that she had concerns regarding the shade of the lip liner tattoo but was assured that this would fade to the correct shade.
The lip liner tattoo failed to fade to the correct colour and the claimant was left with a permanent dark grey line on the borders of her upper and lower lips requiring laser treatment and daily camouflage treatment. The prognosis for the effectiveness of the laser treatment was uncertain. As a result of this, the claimant suffered moderate psychological trauma and an expert recommended that the claimant receive CBT based psychotherapy.
After Stephensons proceeded with the case against the beauty therapist, the case was settled and the claimant received £26,500 compensation.