Laura is a senior associate solicitor in the regulatory department specialising in professional discipline and health and social care regulation.
Laura represents providers and managers in relation to proceedings before the Care Quality Commission (CQC) and the Office for Standards in Education, Children's Services and Skills (Ofsted), providing advice on compliance; enforcement action; and, appeals to the First-tier Tribunal (Care Standards Chamber).
In particular, Laura assists registered providers and managers with the following:
- Drafting representations to the CQC and Ofsted in relation to factual inaccuracies; ratings; and inspection reports;
- Challenging warning notices; welfare requirement notices; and notices of proposal to cancel or vary conditions of registration;
- Appeals to the first-tier tribunal against a decision to cancel; suspend; or vary/impose a condition of registration;
- Representation and advice in relation to criminal investigations and prosecutions;
- Representation at coroner’s inquests;
- Advising on safeguarding investigations and complaints.
Laura represents and advises healthcare professionals before their professional regulators in fitness to practise and registration proceedings and appeals. Laura has assisted healthcare professionals with cases before the General Medical Council; Nursing and Midwifery Council; Health and Care Professions Council; and, General Dental Council. Laura advises healthcare professionals at all stages of proceedings including initial referral and investigation; interim order panel hearings; sanction reviews; fitness to practise panel hearings and appeals.
Laura has also represented professionals and businesses before other trade associations and regulators, including the Association of Dance Movement Psychotherapists (ADMP) and the Association of British Travel Agents (ABTA).
Laura provides advice and representation to food business operators facing food safety and food hygiene investigations and prosecutions. In particular, Laura acts for individuals and businesses in relation to interviews under caution; food condemnation orders; hygiene emergency prohibition notices and orders; and food hygiene ratings appeals.
Laura has been a member of the Care Standards Tribunal's user group since 2015 and has acted as a judge at the Great British Care Awards for the past three years. Laura also acted as a judge at the Care Home Awards in 2019. She is also a member of the Association of Regulatory & Disciplinary Lawyers (ARDL).
What others say
"Laura Hannah, who was made associate is 'an excellent lawyer with strong knowledge and client care skills'." - Legal 500, 2018
"Laura Hannah provided an excellent, timely and professional service and as a result Notice of Proposal was withdrawn after a CQC Inspection." - View from a satisfied client
"Last year our Care Home was placed in 'Special Measures' following a CQC Inspection that found 'Inadaquacy' in several areas - as a result of careless Manager. The Manager was dismissed and a new Manager was appointed promptly. On our most recent CQC Inspection we were rated SAFE in all areas. Since being placed in 'Special Measures', Laura Hannah of Stephensons was appointed to litigate and negotiate on our behalf. We can only highly recommend Laura, who did a fantastic job, whilst being very supportive and the final outcome was a tremendous success. Thanks Laura!" - View from a satisfied client
"Care 4 Quality Ltd have worked with Stephensons regulatory team for the past two years in an independent CQC compliance consultancy role. Their fresh, honest and robust approach has provided the support and results that care providers need when facing regulatory issues with a level of detail that is second to none. I would and do highly recommend them to any service provider who is looking for efficient and understanding legal support. I am proud to work with Laura and the team at Stephensons." - www.care4quality.co.uk
Laura is a senior associate solicitor in the regulatory department at Stephensons where she represents businesses and individuals facing proceedings before their regulators, particularly those in the healthcare and education sectors.
Laura represents providers and managers in proceedings before the Care Quality Commission (CQC) and the Office for Standards in Education, Children's Services and Skills (Ofsted) and provides them with advice on compliance, enforcement action, and appeals. She also represents and advises healthcare professionals before their regulators in fitness to practise and registration proceedings and appeals.
Laura’s specialism in this area means that she is often contacted by titles in these sectors for expert comment and articles on a range of topics relating to the regulation of businesses such as
Care Home Management - CQC takes tougher line on manager registrations