Laura Hannah

Partner

Biography

Laura is a Partner in the regulatory department specialising in professional discipline and health and social care regulation.

CQC & Ofsted regulation

Laura represents providers and managers in relation to proceedings before the Care Quality Commission (CQC), Care Inspectorate Wales (CIW) and the Office for Standards in Education, Children's Services and Skills (Ofsted), providing advice on compliance, registration, enforcement action and appeals to the first-tier tribunal (Care Standards Chamber).

In particular, Laura assists registered providers and managers with the following:

  • Challenging inspection reports and ratings
  • Drafting representations in response to warning notices and notices of proposal to refuse; cancel or impose/vary conditions of registration
  • Appeals to the first-tier tribunal (Care Standards Chamber)
  • Representation and advice in relation to criminal investigations and prosecutions
  • Representation at coroner’s inquests
  • Advising on safeguarding investigations and complaints

Professional discipline

Laura represents and advises healthcare professionals before their professional regulators in fitness to practise and registration proceedings and appeals. Laura has assisted healthcare professionals with cases before the General Medical Council; Nursing and Midwifery Council, Health and Care Professions Council and, General Dental Council. Laura advises healthcare professionals at all stages of proceedings including initial referral and investigation, interim order tribunal hearings, sanction reviews, fitness to practise panel hearings and appeals.

Laura has also represented professionals and businesses before other trade associations and regulators, including the Association of Dance Movement Psychotherapists (ADMP) and the Association of British Travel Agents (ABTA).

Laura has been a member of the Care Standards Tribunal's user group since 2015 and has acted as a judge at the Great British Care Awards for the past four years. Laura also acted as a judge at the Care Home Awards in 2019. She is also a member of the Association of Regulatory & Disciplinary Lawyers (ARDL).

What others say

Laura was recognised as ‘an experienced senior associate’ in the Legal 500, 2019

"Laura Hannah, who was made associate is 'an excellent lawyer with strong knowledge and client care skills'." - Legal 500, 2018

"Laura Hannah provided an excellent, timely and professional service and as a result Notice of Proposal was withdrawn after a CQC Inspection." - View from a satisfied client

"Excellent team of professionals always very happy to explain things over if I needed to ask questions, this was my first time ever to be involved in an inquest, Laura Hannah was brilliant she always put my mind to rest when I spoke to her about being nervous…" - View from a satisfied client

"Last year our Care Home was placed in 'Special Measures' following a CQC Inspection that found 'Inadequacy' in several areas - as a result of careless Manager. The Manager was dismissed and a new Manager was appointed promptly. On our most recent CQC Inspection we were rated SAFE in all areas. Since being placed in 'Special Measures', Laura Hannah of Stephensons was appointed to litigate and negotiate on our behalf. We can only highly recommend Laura, who did a fantastic job, whilst being very supportive and the final outcome was a tremendous success. Thanks Laura!" - View from a satisfied client

"Care 4 Quality Ltd have worked with Stephensons regulatory team for the past two years in an independent CQC compliance consultancy role. Their fresh, honest and robust approach has provided the support and results that care providers need when facing regulatory issues with a level of detail that is second to none. I would and do highly recommend them to any service provider who is looking for efficient and understanding legal support. I am proud to work with Laura and the team at Stephensons." - www.care4quality.co.uk

In the media

5 Minutes with… Laura Hannah - Care Briefing

Challenging CQC inspection reports – is it worth it? Care Talk

The increasing use of the CQC’s criminal prosecution powers - Care Talk

Successfully completing the CQC registration process - NRC

How and when to register a regulated activity with the CQC - NRC

Oral health in care homes: the challenges - NRC

CQC takes tougher line on manager registrations - Care Home Management

Case studies

Landmark legal ruling changes the way professional bodies deal with their members - Read more

Laura has an excellent reputation for providing high quality advice and representation to businesses and individuals in relation to challenging decisions, inspection reports and ratings issued by the Care Quality Commission - cases include:

  • CQC factual accuracy challenge / notice of proposal to impose conditions
  • Factual accuracy challenge – increase in ratings
  • Allegations of failing without delay to notify the CQC (allegations of abuse)
  • Notice of proposal to refuse registration
  • Notice of proposal to cancel registration
  • Appeal against notice of decision to vary registration (final hearing)
  • Appeal against notice of decision to cancel registration (stay of proceedings)

Read more about her work in this area

Laura is a Partner in the regulatory department at Stephensons where she represents businesses and individuals facing proceedings before their regulators, particularly those in the healthcare and education sectors.

Laura represents providers and managers in proceedings before the Care Quality Commission (CQC) and the Office for Standards in Education, Children's Services and Skills (Ofsted) and provides them with advice on compliance, enforcement action, and appeals. She also represents and advises healthcare professionals before their regulators in fitness to practise and registration proceedings and appeals.

Laura’s specialism in this area means that she is often contacted by titles in these sectors for expert comment and articles on a range of topics relating to the regulation of businesses such as:

5 Minutes with… Laura Hannah - Care Briefing

Challenging CQC inspection reports – is it worth it? Care Talk

The increasing use of the CQC’s criminal prosecution powers - Care Talk

Successfully completing the CQC registration process - NRC

How and when to register a regulated activity with the CQC - NRC

Oral health in care homes: the challenges - NRC

CQC takes tougher line on manager registrations - Care Home Management