Stephensons Solicitors LLP Banner Image
Stephensons Trustpilot stars
Based on count 1564
View all reviews

Tenancy deposit disputes

At Stephensons our solicitors can offer specialist advice to tenants regarding any issues they may be having with tenancy deposits. We can also pursue compensation for tenants if their landlord has failed to protect their deposit in an authorised scheme. This can be funded by a no win no fee agreement. 

If you would like to speak to a member of our team about a tenancy deposit problem, call us on 01616 966 229 or complete our online enquiry form and we'll contact you directly.

It is standard practice for most landlords to ask for a deposit from their new tenants, in order to secure the tenancy on their property before you move in. Landlords must follow certain procedures when it comes to receiving and returning, a tenant’s deposit.

loading staff

Tenancy deposit protection

Thanks to laws introduced in April 2007, when you pay a deposit to secure a tenancy, your landlord should place this deposit in a certified deposit protection scheme, for the benefit of both landlord and tenant. There are three government-approved deposit protection schemes in the UK:

Unprotected tenancy deposits

Not all tenancy deposits are required to be put into protection schemes by landlords. However, if the law requires them to protect your tenancy deposit, and they fail to do so, this may have legal implications.

For example, without a protected deposit, a landlord cannot use the standard procedure of serving two months’ notice to evict their tenants, and you may be able to defend possession proceedings against you.

If your landlord has failed to protect your deposit you may be entitled to compensation of up to 3 times the value of your deposit.  Recent research shows that the average deposit in the UK is £800 with much higher deposits being paid on London properties.  It is estimated that around 50% of deposits are not protected correctly by landlords

At Stephensons we can assist tenants pursue compensation for their landlords failing to protect their deposit. We can assess your potential claim and if we consider that you have a good claim we can offer 'no win no fee' to pursue the claim. If you would like to enquire about pursuing a claim against your landlord please contact our team on 01616 966 229.

Returning deposits to tenants

As long as you have been paying the rent, and there has been no damage caused to the property by yourself, your landlord should return your deposit, in full, within ten days of the tenancy coming to an end. If they are withholding part of the deposit, they must return the remaining amount.

By law, a landlord can only make reasonable deductions from the deposit if they can successfully show they have suffered a financial loss during the tenancy. This could include rent arrears, damage caused to the property throughout the tenancy, and cleaning costs.

Your landlord cannot make deductions from the tenancy deposit for normal wear and tear, or to cover the costs of re-letting the property.

4.5out of 10
4.5 score on Trustpilot Based on count 1564

We're Great

It is our business to deliver legal services that work for our clients, and you can trust our specialists to take care of things on your behalf.

Our Trustpilot reviews

New homelessness and domestic violence guidance

New guidance has been published by the government this week to ensure that victims of domestic violence can more easily access safe long term accommodation. The guidance is subject to a ten week consultation process which will run until 5 th ...

Read more

Housing Twitter Block

Inheritance Tax hits more homeowners

HMRC have recently published tax receipt data which shows that the amount received by the government in Inheritance Tax between April and May 2022 has increased by £100 million over the same time last year. It’s probable that this is because...

Read more
  • Joanne Ellis
  • Winston Kan
  • Claire Richardson
  • Bethany Hill