What our clients say - neighbour disputes

What our clients say

“Stephensons took over my case from another firm of solicitors which had decided to change the types of work they undertook. At that time my case had advanced to the stage where court proceedings had been instigated, and time sensitive actions had to be implemented. Despite the urgency of the situation, Stephensons’ solicitors and support staff, quickly apprised themselves of the case status and took immediate action to minimise any delays in progressing the required court actions. By agreeing to the use of e-mail, information exchange between us took place with minimum delay. Telephone communication from Stephensons was always courteous and understanding. I was very impressed by the quality of the various court bundles. All the information was properly ordered and the use of colour photographs was very professional. The outcome could not have been better, the Judge finding in my favour on all matters. The defendants were required to pay my solicitors substantial costs." - View from satisfied client

"Over recent months we have been concerned as to the behaviour of our new neighbours, in particular their attempt to demolish and build a rear extension without planning, regulations or respect to the Party Wall Act. Through our insurance company we found ourselves directed to your practice. This is a situation which we have never encountered before and as such were very uncertain as to how to proceed. Once we had established contact with Sam and Ashlea we felt immediately re-assured.

Throughout our “journey” they always maintained

1. Clear communication
2. A very friendly but business like communication style
3. A willingness to be honest with their advice, even though sometimes it wasn’t what we wanted to hear
4. An ability to quickly grasp the issue and progress it
5. An ability to provide options.

As stated above, this was (and still is) new to us. However, with your colleagues support we would never have achieved the progress we have made to date. Based upon my experience I would have no hesitation in recommending your practice to anyone in our situation.

I am hopeful that our issues are largely behind us now, and bar a couple of potential minor issues which may arise, I may not require further help. But in the event of further problems, we will not hesitate in re-contacting your practice." - View from a satisfied client

"A very complex case now appears to be addressed. So far so good." - View from a satisfied client

"Clear practical advice given, always found time to discuss the case when I rang." - View from a satisfied client

"They listen to your concerns and advise accordingly." - View from a satisfied client

"Very professional and friendly. I would recommend this company to a friend." - View from a satisfied client