What our clients say - housing law

Below are a range of comments from our clients and professional bodies in relation to the housing law team at Stephensons. If you would like to discuss your situation with us please call 0203 816 9282 or complete our online enquiry form.

"Highly professional at all times, but also extremely considerate of people's situations and feelings. I have found all members of staff to be dedicated and courteous - always!"

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What our clients say

"Stephensons are professional, friendly, patient, genuine , no nonsense, no smokescreen, no second best, confident with total integrity and driven by experts.

In summing up my experience with this firm, I am thankful that I was lucky enough to have them represent me. Thank you to everyone who worked on my case including my barrister, you’ve shown what being a genuine and professional firm is meant to be like. You are the epitome of what justice really is for those without a voice."

Lesley Hands

"One of your members of staff, Laura Waby, represented me at St. Helens County Court this morning. I turned up out of the blue today, met her and was politely interrogated about my case. Laura was pleasant, sympathetic and competent. She wasted no time and just hacked on. She made sure that i knew what was going on as she flitted back and forth to sort things out. She spoke up in front of the Judge and seemed to have his ear. I felt i should commend her to you." 

View from a satisfied client

"Stephensons are experienced and honest, they are helpful and friendly and I would recommend them to friends/relatives."

View from a satisfied client

"Stephensons has never let me down; stood by me all the way. I would recommend Stephensons to anyone. Thank you for being supportive."

View from a satisfied client

"They are sound people who listen to all you have to say and your problem, no matter how big or small, then proceed to advise and help courteously and reassuringly."

View from a satisfied client

"They are easy to understand, very helpful and get straight to the point."

View from a satisfied client

"Highly impressed with everything, telephone calls answered promptly and politely. Members of staff always tried to help. Phone calls always returned. Fast and efficient updates."View from a satisfied client
"Very friendly staff who listen and understand your situation. My situation was resolved quickly and I had a very good outcome to my problem."

View from a satisfied client

Legal 500 comments

Stephensons Solicitors LLP advises tenants and local authorities on the full range of housing matters. Joanne Ellis heads the team.
(Legal 500, 2013)
Stephensons Solicitors LLP's Joanne Ellis is 'patient and extremely experienced' on tenant rights issues. The practice handles disputes for both local authorities and tenants.
(Legal 500, 2012)
Chambers Guide to the Legal Profession

Client service: 'They're really effective in acting for tenants. They will fight tooth and nail for their clients.'

Market standing: 'They're one of the largest legal aid firms'. 'We often come across them acting for tenants. They're a real presence in this sector.'

Client service: Strong presence in the North West of England. Handles a range of tenant issues, including possession claims, homelessness, community care and welfare.

9.2 out of 10
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We're Great

It is our business to deliver legal services that work for our clients, and you can trust our specialists to take care of things on your behalf.

Our Trustpilot reviews

Stephensons showed integrity and professionalism from the outset. I was extremely pleased with my 30 minute consultation session and the price made it all affordable for me. 
View from a housing law client

New homelessness and domestic violence guidance

New guidance has been published by the government this week to ensure that victims of domestic violence can more easily access safe long term accommodation. The guidance is subject to a ten week consultation process which will run until 5 th ...

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Housing Twitter Block

Huge proportion of disability discrimination claims prompt calls for action

People with disabilities continue to overwhelmingly claim to be the main victims of discrimination under the Equality Act, according to new figures released by national law firm Stephensons. Out of the 1,725 cases the law firm dealt with under the act...

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Housing reorder

  • Joanne Ellis
  • Kate Hancock
  • Jane Goodier
  • Karen Smith

We're always here for you

As an award-winning top 150 law firm, with over 450 staff based in offices across the country, you're never far from the advice you need.

Find your nearest Stephensons office and arrange a meeting

As an award-winning top 150 law firm, with over 450 staff based in offices across the country, you're never far from the advice you need.