Stephensons supports clients through pandemic

Stephensons to close its Lord Street office in Leigh as it expands its Wigan HQ

Stephensons is operating an agile working approach to assisting clients and is still open for business in the face of the coronavirus pandemic.

Following the guidance issued by Public Health England (PHE) the firm’s services remain open and available and clients will be supported through remote working. Most legal staff are now working from home and using secure online systems to conduct business by phone and email.

Currently our office in Wigan is open and operating from 9 – 5pm, although there is a reduced staff presence. We are currently not seeing clients at any of our offices. Please do not hand deliver any documents to our offices unless you have been asked to do so. Clients are advised to contact solicitors by phone or email. 

Following recent government announcements about support for small businesses and school, nursery and college closures affecting family life, Stephensons is experiencing a rise in enquiries relating to contractual issues, childcare and employment matters.  

Andrew Welch, managing partner at Stephensons Solicitors LLP, said:

“Our message to clients during this unprecedented pandemic is that we’re here and we’re very much open for business. In the interests of safety for all we’re advising clients to contact staff via phone or email. We appreciate this is a worrying time and want to reassure customers that our staff are on-hand to help.

“We are digitally-focused firm and handle over 25,000 cases each year, over 80 percent of these are now dealt with remotely. We’re keen for any new clients to contact us via the telephone, through our website or by email. We can also offer facilities like video conferencing to contact our legal experts.”