Stephensons Trustpilot stars
Based on count 1253
View all reviews

Medical treatment complaint time limits

A medical treatment complaint should be made at the earliest opportunity and, at the most, within 12 months of the relevant treatment. This guideline is in place to ensure that the doctors, nurses etc recollection of events is clear and to ensure that your medical records are readily available for review.

The NHS has discretion to consider complaints outside of 12 months and will consider issues such as the duration of your illness and the date that you were first aware of concerns regarding your medical treatment.

It is always worthwhile submitting a letter of complaint, even if you are outside the time limits as they may respond.

loading staff

loading staff

Hospital fined £733,000 for baby's avoidable death in landmark prosecution case

You may have heard about the sad story of Harry Richford.  He was born on the 2nd November 2017 at Queen Elizabeth The Queen Mother Hospital in Margate. There had been no problems during mum’s, Sarah’s pregnancy. She was low risk and...

Read more

Clinical Negligence Twitter Panel

SolicitorsLLP

It's time to break the taboo and learn to talk to family members about Wills

Almost half (48%) of UK adults have not spoken to family members about their own Will and inheritance plans 43% of UK adults have not spoken to a family member about their loved ones’ Will and inheritance plans Half (50%) of UK adults are...

Read more
4.6out of 10
4.6 score on Trustpilot Based on count 1253

We're Great

It is our business to deliver legal services that work for our clients, and you can trust our specialists to take care of things on your behalf.

Our Trustpilot reviews

Clin neg staff reorder

  • Louise Griffiths
  • Judith Thomas-Whittingham
  • Tom Mooney
  • Laura Sheehan
  • Claire Stockley
  • Jamie Cruickshanks
  • ​Carla Duprey
  • Gemma Crompton
  • Kelly Withers
  • Heather Bottomley
  • Pam Thompson
  • Justine Wright