University Hospitals Plymouth NHS Trust has been prosecuted by the Care Quality Commission (CQC) for failing in its obligations to be open and transparent. Elsie Woodfield, who was 91, died due to suffering from a perforated oesophagus during an endoscopy....
1. Alternative dispute resolution - Courts these days urge us to consider either arbitration, conciliation or, more usually, mediation – different ways of coming to a satisfactory agreement on a case by negotiation – without the need for a trial, but with the aid of an independent negotiator to assist that settlement.
If this becomes worthwhile considering in your case we will advise you of the advantages and disadvantages at the time. It is unlikely to be before we have had some exchange of medical reports with your opponent.
2. Complaints - Looking for compensation is not always what you want or need. It may be more important to you just to get an explanation, and even an apology. Sometimes the likely compensation is so small that it would not be worth going to court, but you may want to try to make sure that nobody else goes though your experience. The only remedy the courts can offer is compensation. We can assist you with a complaint.