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What our clients say - residential conveyancing

Our team of residential conveyancing specialists pride themselves on achieving the best possible result for our clients, below are comments from a range of clients who have used our services on a property transaction.

If you would like to speak to a member of the team call us on 01616 966 229 for a free, no obligation initial chat with one of our legal advisors, or complete our online enquiry form and a member of the team will contact you directly.

"Thank you for a job well done... in what was a particularly difficult transaction. Thanks again to you and your staff for the patient and professional way that you dealt the matter."
Geoff Knowles

Excellent4.6 score on Trustpilot
Rated 4.6 / 5 Based on 2022 reviews
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What our clients say

"I was in a tricky situation because we live abroad and we decided to put the house we owned in the UK on the market around Christmas time. I was a little concerned about communication and initially thought it could become a nightmare of phone calls to manage with 8hrs time difference...It turns out that Natalie's team did an amazing job at collecting all the information they needed and providing clear visibility on the overall process. We had to exchange a few times, but communication via email was super easy and efficient. I'm literally amazed to see how fast the overall process went and how painless it was! Highly recommended if you want a hassle free transaction!" - View from a satisfied client

"Excellent service from the whole conveyancing team at Stephensons, great communication, very well structured and professional but also very personable. Executed well, drove the right questions from my side and held people to account on the other side. I could not recommend more, if you have a conveyancing need, this has got to be the default option in the north west." - View from a satisfied client

"Fantastic service from Stephensons! I would highly recommend this company. We had originally been using a local company for conveyancing for our first house purchase. Our file was handed to Stephensons when the local company went bust. We decided to stay with Stephensons to carry on our conveyancing work. We are so happy we did this as the service was 100%. Natalie, Kim and Jen always kept us in the loop and no question went unanswered. Super professional and friendly and we would most certainly use this company again in the future." - View from a satisfied client

"Great service, very calm and methodical. I really felt confident they were on top of the whole process." - View from a satisfied client

"In a culture that is all to happy to complain and rarely thank I feel it's important to highlight when I receive exceptional service. Relatively new to property law having only ever bought houses and never sold them I was impressed with the response from Karis when answering my numerous questions which were important to me but probably very mundane to her. This particular sale dragged it's heels (through no fault of Karis's) and frustrated me at times but I always felt looked after and informed. This is now the fifth solicitors I have used to buy or sell houses in the last two years. I have never been a repeat customer to any of the previous firms because I felt they were lacking urgency and empathy. In what can be an emotional rollercoaster it's refreshing to receive such good service. Thanks to Karis's professionalism and personal approach I look forward to dealing with Karis and Stephensons' solicitors moving forward." - View from a satisfied client

"I would like to say thank you very much for your help and that it's been an absolute pleasure dealing with you.I did mention when we first spoke that when I was speaking to other conveyancing companies/solicitors it felt that they were more bothered about obtaining our business, but you made it so personal and made me feel comfortable and looked after.Thanks for the stellar experience. If I don't speak to you I wish you all the best for the future " - View from a satisfied client

"The service received from Stephensons was excellent. The staff I dealt with were friendly, helpful and very professional. I would definately recommend" - View from a satisfied client

"Right from the first contact with Stephensons I was kept informed of  the progression regarding the conveyancing process. I was able to speak with the same member of staff to ensure continuity and even when a problem arose with the management company Stephensons were able to resolve the matter in an incredibly short space of time." - View from a satisfied client

"We used Stephensons when we bought a flat a couple of years ago. A complication arose recently and Stephensons acted in a very honest and ethical way to resolve the issue to our satisfaction. They behaved professionally and with integrity throughout - and it was so refreshing to see that behaviour nowadays. I would certainly recommend Stephensons to anyone looking for a law firm with high ethics, professionalism and integrity at its core." - View from a satisfied client

Anna and her team were very helpful throughout the entire conveyancing process. They actively chased at all times and were very informative and knowledgeable. Would highly recommend to anyone.
View from a satisfied client

I would like to take this opportunity to thank you and your team for all the work you have done for my partner and I on completing the purchase. Throughout the process from beginning to end we have felt comfortable and secure in your judgement and have nothing but praise and recommendation for your company. We would also like to mention your hard work and friendliness which has been greatly appreciated.
View from a satisfied client

I used Stephensons for my recent sale and purchase. The process was explained very clearly from the outset and I received regular updates throughout. The team dealing with my matter also eased and resolved my concerns when a issue arose regarding the environmental report on the property I was purchasing. I was extremely happy with Stephensons - they were efficient, helpful and also extremely reasonable in price. I would have no hesitation in recommending them to my friends/family in the future.
View from a satisfied client

I've instructed Stephensons Solicitors LLP in two relatively complex conveyancing matters now and have been very pleased with their efficiency and helpfulness. The fees are clearly stated upfront and fair, the contact people are friendly and helpful, and I would have no hesitation in instructing Stephensons again or recommending them to a friend.
View from a satisfied client

loading staff

We are very grateful for your intervention in this matter and it is a pleasure to deal with a company that has ethics, integrity and professionalism at its core. Once again, many thanks. It is so refreshing to deal with an ethical organisation. We will not hesitate to recommend Stephensons to others.
View from a satisfied client

I wanted to thank you personally for your help in bringing the sale of Seahaven to a final conclusion. You had the responsibility of acting for and transmitting messages from and between all the parties concerned and handled that with commendable efficiency and clarity. I was particularly grateful for your understanding of a difficult situation and your sensitivity in dealing with it and also for the fact that you were readily available for consultation when necessary. You were especially helpful in keeping pressure up on the buyer in the last stages towards completion, when his focus seemed to have turned elsewhere. Although we did not achieve an overage agreement, I think raising the matter did help in bringing the sale forward. So, once again, my thanks to you for the proficient and professional handling of an often difficult situation. 
NS Thompson

This purchase has been super-fast! Thank you so much for everything you've done! 
Charlotte McCue

I wanted to take this opportunity of thanking you and your team for the service we have received. You have been proactive throughout and kept us fully updated on everything – I can’t recall a single occasion when we had to wait for a reply to a query or problem… You have all made what can be a very stressful experience as good as it gets.
Andy & Carol Nicholds

Professional service and dedicated specialists to help assist with your legal issue. The service of the whole conveyancing team has been excellent, it made what can be a stressful experience, seamless and stress free.
View from a satisfied client

I would just like to thank you for your help with the refund received... We were very satisfied with the service and grateful to make savings on the monies paid on the property we were unable to proceed in purchasing.
Bernadette & Sinead Davies

Exceptional, swift, correct and efficient. Puts our faith back into solicitors!
View from a satisfied client

The staff at Leigh where very helpful and professional. I rang on several occasions and they dealt with my enquiries quickly and efficiently making my home move less stressful and without delays.
View from a satisfied client

The whole team understand people and can communicate easily, nothing appeared to be too much trouble. Great service.
View from a satisfied client

I've been very pleased with the responsiveness & service provided by you & your company. This had been my first experience preparing to bid at auction. I will definitely consider using your services again.
View from a satisfied client

Thanks for all your input, expertise and patience. It’s much appreciated I’m a very happy man.
Christopher Ward

Very efficient and always available to contact. Kept informed by emails and made one feel you were their only client.
Delia & Peter Watson

Very quick at sorting out problems, always get back to you. Friendly staff that go the extra mile, good value for money.
Jennifer Thomas

I would like to thank you and all the staff who worked on my file to get the transfer of deeds complete for my property.

I appreciate all the help, extra support and the much needed advice I received from you and all concerned at Stephensons Solicitors through this trying and difficult last few months.

I would like to say that during this stressful time you and your office have been so understanding and very professional to pull me through these times, I have no doubt in recommending you and your company to any person or friend who I feel may need the excellent service that Stephensons offer.
Andy Roper

A very friendly organisation, this was a daunting experience as it was my first house purchase and Stephensons made it very easy and straightforward for me.
Gino Pulvino

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Ban on new leasehold houses

The introduction of a ban on new leasehold houses would be a welcome step forward, however the feeling is that these changes simply don’t go far enough. A tentative shuffle in the right direction rather than a giant leap. Currently around 1% of new...

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Staff reorder - conveyancing

  • David Baybut
  • Natalie Bradley​
  • ​Michelle Stevens
  • Gillian Cooke
  • Natalie Waddington
  • Rebecca Fletcher
  • Kimberley Parr
  • Renee Burke
  • Natalie Penman
  • Karis Loxham
  • Kate Williams
  • Kate McDonough​
  • Jenny Prescott
  • Chantelle Boyle
  • Alison Fanning