Consumer dispute resolution team

If you need assistance resolving a dispute don't hesitate to contact our experienced specialists on 0203 816 9314 or complete our online enquiry form and we will contact you directly.

Our People

Partners

  • Joanne Ellis
    , Partner
    Partner

    Biography

    Joanne became a Partner at Stephensons in 2010 and is manager of the consumer land team.

    She became a trainee solicitor at Stephensons upon graduating in 2001 after completing th...

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    Joanne Ellis
    Contact details 01942 77454001942 774119
  • Liam Waine
    , Partner
    Partner

    Biography

    Liam became an Associate with the firm in May 2006 and was made Partner in May 2008.

    Liam qualified with Stephensons in September 2002, having completed his training contract ...

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    Liam Waine
    Contact details 01942 77446601942 774527

Solicitors

  • Usman Anwar
    , Solicitor
    Solicitor

    Usman joined Stephensons in October 2018 as a solicitor in the dispute resolution department.

    Usman previously worked in a Legal 500 ranked law firm based in Cheshire as a commercial and pr...

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    Usman Anwar
    Contact details 01942 774116
  • Niall Helferty
    , Solicitor
    Solicitor

    Biography

    Niall qualified as a solicitor in September 2015.

    Niall studied in Belfast before completing his LPC in Manchester; and has been with Stephensons since 2008. He has worked in a number of departments since then, gaining significa...

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    Niall Helferty
    Contact details 01942 77458101942 774538
  • Claire Richardson
    , Solicitor
    Solicitor

    Biography

    Claire qualified as a solicitor in September 2015 having studied at the University of Salford and the Manchester College of Law.

    Since qualifying Claire has dealt with a wide variety of civil litigation matters including propert...

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    Claire Richardson
    Contact details 01942 774193
  • Rachael Williams
    , Solicitor
    Solicitor

    Rachael is a solicitor in Stephensons' dispute resolution team.

    Rachael started at Stephensons in February 2013 as a graduate paralegal in the dispute resolution team, having graduated ...

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    Rachael Williams
    Contact details 01942 774086

Trainee Solicitors

  • Jade Bastien
    , Trainee Solicitor
    Trainee Solicitor

    Jade is a trainee solicitor and is currently in her second seat in the consumer dispute resolution team. She is supervised by Liam Waine.

    Jade joined Stephensons in October 2017 as a g...

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    Jade Bastien
    Contact details 01942 774494
  • Beth Middleton
    , Trainee Solicitor
    Trainee Solicitor

    Beth is a trainee solicitor within the dispute resolution team, due to qualify in September 2019.

    Beth graduated from the University of Chester in 2014 with an LLB (Hons) law degree before ...

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    Beth Middleton
    Contact details 01942 774484

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How much did Ilott actually change things for those challenging an estate?

After the well publicised case of Ilot v Mitson in 2017, there were concerns that the decision to award an estranged daughter around 10% of her late mother’s estate may have opened the floodgates for adult non-dependant children to bring claims...

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Stephensons' employment department wins prestigious Manchester Legal Award

The employment department at Stephensons has been named ‘Team of the Year’ in the employment category at the prestigious Manchester Legal Awards 2019. Held at The Midland Hotel, the awards recognise and reward the best legal talent in the...

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We're Great

It is our business to deliver legal services that work for our clients, and you can trust our specialists to take care of things on your behalf.

Our Trustpilot reviews

An outstanding professional service from all the staff I dealt and spoke with. Friendly as well as informative and helpful, fast to reply to any queries. A credit to their profession, second to none in my book.
View from a dispute resolution client

Dispute resolution reorder

  • Liam Waine
  • Joanne Ellis
  • Usman Anwar
  • Niall Helferty​
  • Claire Richardson
  • Rachael Williams
  • Jade Bastien
  • Beth Middleton

We're always here for you

As an award-winning top 150 law firm, with over 450 staff based in offices across the country, you're never far from the advice you need.

Find your nearest Stephensons office and arrange a meeting

As an award-winning top 150 law firm, with over 450 staff based in offices across the country, you're never far from the advice you need.