Consumer dispute resolution team

If you need assistance resolving a dispute don't hesitate to contact our experienced specialists on 0203 816 9314 or complete our online enquiry form and we will contact you directly.

Our People

Partners

  • Joanne Ellis
    , Partner
    Partner

    Biography

    Joanne became a Partner at Stephensons in 2010 and is manager of the consumer land team.

    She became a trainee solicitor at Stephensons upon graduating in 2001 after completing th...

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    Joanne Ellis
    Contact details 01942 77430501942 774119
  • Andrew Leakey
    , Partner
    Head of Dispute Resolution and Probate

    Biography

    Andrew became Head of Dispute Resolution in 2009, looking after the consumer and discrimination law teams, these teams act for individuals, often facing daunting situations. In 2...

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    Andrew Leakey
    Contact details 0333 999 714601942 774548
  • Liam Waine
    , Partner
    Partner

    Biography

    Liam became an Associate with the firm in May 2006 and was made Partner in May 2008.

    Liam qualified with Stephensons in September 2002, having completed his training contract ...

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    Liam Waine
    Contact details 01942 77446601942 774527

Solicitors

  • Heather Bailey
    , Solicitor
    Solicitor

    Biography

    Heather joined Stephensons in 2017 as a solicitor in the consumer dispute resolution team.

    Heather studied at the University of Central Lancashire, Preston, then went...

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    Heather Bailey
    Contact details 01942 774522
  • Niall Helferty
    , Solicitor
    Solicitor

    Biography

    Niall qualified as a solicitor in September 2015.

    Niall studied in Belfast before completing his LPC in Manchester; and has been with Stephensons since 2008. He has worked in a number of departments since then, gaining significa...

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    Niall Helferty
    Contact details 01942 77458101942 774538
  • Claire Richardson
    , Solicitor
    Solicitor

    Biography

    Claire qualified as a solicitor in September 2015 having studied at the University of Salford and the Manchester College of Law.

    Since qualifying Claire has dealt with a wide variety of civil litigation matters including propert...

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    Contact details 01942 774193

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It's not my knotweed!

In a recent decision by the Court of Appeal on 3 July 2018 the court refused an appeal brought by Network Rail over damages awarded to two homeowners for the effect of Japanese Knotweed on their properties in South Wales. The decision has been hailed as a...

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'Firms failing diabetes sufferers' says new study

According to a recent study, nearly one in five workers with diabetes have been disciplined by their employer for taking time off from work. The survey of UK employees living with both Type-1 and Type-2 diabetes suggested that 19 per cent had faced...

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We're Great

It is our business to deliver legal services that work for our clients, and you can trust our specialists to take care of things on your behalf.

Our Trustpilot reviews

An outstanding professional service from all the staff I dealt and spoke with. Friendly as well as informative and helpful, fast to reply to any queries. A credit to their profession, second to none in my book.
View from a dispute resolution client

Dispute resolution reorder

  • Andrew Leakey
  • Liam Waine
  • Joanne Ellis
  • Heather Bailey
  • Niall Helferty​
  • Claire Richardson

We're always here for you

As an award-winning top 150 law firm, with over 450 staff based in offices across the country, you're never far from the advice you need.

Find your nearest Stephensons office and arrange a meeting

As an award-winning top 150 law firm, with over 450 staff based in offices across the country, you're never far from the advice you need.