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Knee injuries while visiting a store - £3,889 settlement

Our personal injury solicitor, Shahina Sakeria, recently settled a case for a client who was injured while returning an item to the furniture store, Dunelm Mill.

The client was carrying a large mirror and as he entered the store to head to the Customer Services Desk a member of staff placed what appeared to be a large rotary clothes line across a stack of doormats, which caused the stack of mats to fall into our client’s path and collapsed directly in front of the client, causing him to fall to the ground, landing on his knees.

Liability was denied by the store on the basis that the client was the author of his own misfortune and that the mats fell due to another customer.  As liability was denied, court proceedings were issued.  The trial was listed to be heard in August 2014 and Dunelm Mill offered compensation of £3889.00 without making a formal admission of liability which was accepted by our client.

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4.6out of 10
4.6 score on Trustpilot Based on count 1312

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Our Trustpilot reviews

  • Louise Griffiths
  • Kate Sweeney
  • ​Danielle Callaway
  • Robert Donlan
  • ​Rebecca Dawber
  • ​Pauline Smith
  • ​Shahina Sakeria​
  • Sarah Masters
  • Brea Carney-Jones
  • Steven Jones
  • Katie Plappert