Knee injuries while visiting a store - £3,889 settlement

Our personal injury solicitor, Shahina Sakeria, recently settled a case for a client who was injured while returning an item to the furniture store, Dunelm Mill.

The client was carrying a large mirror and as he entered the store to head to the Customer Services Desk a member of staff placed what appeared to be a large rotary clothes line across a stack of doormats, which caused the stack of mats to fall into our client’s path and collapsed directly in front of the client, causing him to fall to the ground, landing on his knees.

Liability was denied by the store on the basis that the client was the author of his own misfortune and that the mats fell due to another customer.  As liability was denied, court proceedings were issued.  The trial was listed to be heard in August 2014 and Dunelm Mill offered compensation of £3889.00 without making a formal admission of liability which was accepted by our client.

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Stephensons were amazing, they took me through the whole case step by step and kept me updated all the time. I'm so happy it's over now and the case is closed thanks to the team. I could not thank you guys enough.
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  • Chambers
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It is our business to deliver legal services that work for our clients, you can trust our specialists to take care of things on your behalf. Over the years our personal injury team has been recognised by industry awards and accredited for their excellence.

Memberships & accreditations

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  • Brendan Treanor
  • ​Danielle Callaway
  • ​Rebecca Dawber
  • ​Pauline Smith
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  • Robert Donlan
  • Cecilia Frodsham
  • Liam Goggin
  • Shahina Sakeria

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As an award-winning top 150 law firm, with over 450 staff based in offices across the country, you're never far from the advice you need.