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What our clients say - debt recovery

Our team of debt recovery solicitors pride themselves on achieving the best possible result for our clients, below is a range of comments from clients who have used our services. If you would like to speak us call on 01616 966 229 or complete our online enquiry form and a member of the team will contact you directly.​

“Our client finally paid. Thank you to all those at Stephensons who helped us with this matter. We would have no hesitation in using your very efficient and professional service in the future, should we need it.” - View from a satisfied client

"I’d like to say how pleased I am with the service that we have received from you – it has certainly worked well for us, getting some old debts paid where we were just hitting a brick wall and radio silence... you have made the process straight forward for us, providing quick turn arounds." - Viiew from a satisfied client

"We are very happy with the work Matthew and Declan do for us. Matthew and Declan clearly have a lot of experience when it comes to collecting debts and I would recommend their competitively priced service to other businesses needing to collect monies owed to them." - View from a satisfied client

"Stephensons approach of listening and trying to help first really helped resolve my issue. It meant that after one letter no more action was needed. You might think they lose out on work but in fact, they gain as I will be going back to them should the need ever arise. A refreshing ethos for a solicitors firm. Really happy with the service." - View from a satisfied client

"Matthew Halton and Declan Gilroy are there for us when we need help collecting our debts. They give practical advice and act in a professional and cost effective way and we are very pleased with what they do and the results they achieve." - View from a satisfied client

"We use Stephensons to represent us when we are having trouble collecting debts from some of our customers. Matthew and Declan know our business well and are very experienced  and commercially minded which helps us achieve the results we want." - View from a satisfied client

"I have been very impressed with the service I have received and for such a small fee. It is now a great relief that the money has now been credited after 4 months." - Keith Roberts, Rakecourt Ltd

“I would like to thank Stephensons for their help in this matter which has been resolved quickly and without stress. I will certainly use this service again in the future if required.” - Barry Sutton, Spectra Construction LTD

“We are a business that has been trading for over 25 years and in that time we have not had to chase any debts using solicitors or debt collection agency's, this changed early in 2013. We required a company that was friendly, efficient and would keep us informed, we found this with Stephensons Solicitors LLP, they kept us informed all the way through the process and were helpful and on hand to answer any questions we had.” - Carol Howarth, Acrypol Products Limited

“I had been emailing, texting and calling a client regarding an outstanding invoice for several months, without receiving any response. Stephensons offered me a simple solution. All I had to do was complete a few details and a letter before action was sent to my client. Within a few days the client contacted me, and the matter is now resolved. I cannot believe how much of my valuable time I wasted, I certainly will not be making the same mistake again.” - Julie Courtney, Type-IT

“A huge thank you for the service you provided... I am very pleased with the way your company has managed this. I had been chasing this person for over a year and it is not normally my business model to send solicitor’s letters, but having received the cheque by the 18th of March when your letter was sent out on the 12th March proves the point.” - Patrick McGrath, M’GRA Consulting

 "I would like to thank you for your prompt and professional service and will be recommending your company to others and will not hesitate to use your services again." - Nick Roussou, Alltime Removals

“We have used Stephensons for our debt recovery over the past few years and are pleased to advise that we are more than satisfied with the services they offer, Letters Before Action are issued promptly and we are kept advised of the progress, they are efficient and approachable and have a good attitude towards their clients. Staff are friendly and nothing is too much trouble. A very professional and friendly company to deal with.” - Lesley Thorburn, Austin Trumanns Steel Limited

"A fast responsive professional service". - Robert Williams - managing director, Rubber Seal Wales

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4.5out of 10
4.5 score on Trustpilot Based on count 1539

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Debt recovery reorder

  • Jonathan Chadwick
  • Louise Hebborn
  • Alistair Gregory
  • Declan Gilroy
  • Matthew Smith