Robert Donlan

Claims Handler and Senior Associate


Robert joined Stephensons in 2007 as a graduate clerk and progressed to a claims handler in the personal injury department in 2010. In 2017 Robert was made a senior associate of the firm. 

Robert is a fellow of the Institute of Legal Executives.

Areas of specialism

  • Employers' liability
  • Public liability
  • Highway tripping claims
  • Product liability
  • Dog attacks
  • Road traffic accidents

Key cases

Robert acted for a client was involved in a road traffic accident, when the client lost control of the vehicle that she was travelling in, due to standing water on the road, causing the vehicle to aquaplane and strike the central barrier. The client incurred extensive injuries, requiring medical evidence from multiple medical experts and financial losses. Settlement was reached, post issue of Court proceedings in the sum of £85,000.

Robert acted for a client who sustained a contusional injury to the right cheek/forehead and a strain to the left knee, following a slipping accident at supermarket.

Robert acted for a child client, who received £12,500 after sustaining an open fracture to the fingertip of his right index finger requiring surgical fixation and nail bed repair, whilst viewing an air raid siren at a Museum.


"Following the unfortunate accident my insurers placed me in the care of Stephensons where Robert Donlan and his injury department team provided exceptional support, service and advice. Taking over three years to resolve I was always well informed, had several reflective conversations over the way forward culminating in an agreed pragmatic conclusion. Whilst it is hoped that I will have no further legal needs of this nature, but if in the future a similar situation occurs, I would have no hesitation in contacting Stephensons." - View from a satisfied client

"My contact with Stephensons, and Robert in particular, came about as a result of my insurers referring my compensation claim to Stephensons. Throughout the 3+ years it has taken to successfully settle my case, Robert has provided an excellent service, his professionalism balanced with a personal approach which has always been reassuring and I have greatly valued the advice, guidance and support he has provided. Not least has been the faith he placed in my case from the outset and the speed with which he responded to my correspondence, calls, etc. Put simply, I don't believe I could have been better represented and I would strongly recommend Robert to anyone who has the need for professional support when making a compensation claim." - View from a satisfied client