Frequently asked questions
I’ve fallen on an uneven foothpath but I don’t know who is responsible for it. Will this be a problem?
As part of our initial assessment we will attempt to ascertain who is responsible for the maintenance of the area where your fall was suffered. If we think this may prove problematic after these investigations we will advise you.
During the course of my routine employment, I was required to visit a factory, maintained by someone other than my employer, where I suffered an injury as a result of tripping over items left in an unsafe place. Can I claim against the owners of the factory?
Yes, although potentially you could also claim against your employer.
I was visiting a friend in hospital and slipped on a wet corridor in the hospital. There were not wet signs displayed. Can I claim?
Yes, you would potentially have a claim against the Trust responsible for the maintenance of the hospital.
Whilst on a social night out in a restaurant with friends, the chair I was sitting on collapsed. I suffered a serious back injury and have still not returned to work. It’s only a small, family run restaurant and I’m concerned they won’t have the means to deal with my claim.
It’s usually a legal requirement for occupiers to carry insurance, which would meet your claim.
I was visiting a neighbour’s house when I fell down her stairs due to frayed carpets. I suffered a broken leg. Do I have a claim?
Potentially, yes but it would be important to assess at the outset if your neighbour has insurance to meet any claim.