Stephensons prides itself on offering a first rate service to insurers and brokers and is continually developing existing relationships and looking to establish new ones. Stephensons has been named the Service Provider of the Year at the annual Chartered Insurance Institute’s Manchester Insurance Awards 2009.
By building close relationships with clients in this sector, we have developed an in-depth knowledge. Stephensons has been able to tailor our services to the insurance market to fulfil our aim, which is to provide legal services the way our clients want them.
Our Head of Insurance, Andrew Welch, has very specialised knowledge of the insurance sector and is a regular commentator on issues affecting the industry, often asked for his take on the legal perspective on a story by magazines such as Insurance Age, Insurance Times and Brokers’ Monthly.
In the latest edition of Legal 500 guide to the legal profession and Chambers UK, Stephensons’ claimant teams for personal injury and clinical negligence are recommended, and Head of Clinical Negligence Louise Griffiths is named a leader in her field.
Our objectives in supporting the Insurance sector
We have expert knowledge in developing legal help lines for brokers and insurance companies, a valuable ‘bolt-on’ product enabling them to differentiate from their competitors to win further new business and encourage loyalty among their customer base.
Stephensons also uses its extensive experience in legal help lines to provide a comprehensive 24/7, 365 days a year service to the legal expense policyholders. We have further developed our legal help line provision in the last year and have expanded our help line team to facilitate this growth.
Our objectives in this area:
- To provide help lines to brokers and insurers which enable them to set themselves apart from their rivals
- To enable the brokers and insurers to retain their insureds loyalty year after year
- To provide a holistic service to callers - not just by providing legal help but also by assisting them with other sources of help where necessary
Stephensons have a wealth of experience in dealing with Legal Expense Insurers and are on a number of panels for insurers and employee benefits organisations including:
- ARAG
- Composite Legal Expenses
- General Legal Protection
- Capita
- Life & Legal Ltd
Stephensons is continually innovating in order to meet the needs of what is a very fast paced market and we have tailored our working practices to specifically meet the needs of the insurance sector.
