Defective product claims

As a Consumer, you have the right under the Consumer Protection Act and European Union legislation to claim damages where injury or illness has occurred as the result of using a defective product (this includes those goods used in the workplace).

This is an area, which unfortunately continues to grow, and we have a specialist team who can help guide you through these often complex claims.

Areas of specialism

  • Medical devices and pharmaceuticals
  • Food products which give rise to illness, for example CJD
  • Defective appliances and equipment
  • Defective toys
  • Contaminated water supplies
  • Faulty consumer products – wide ranging from glasses, furniture, cards
  • Defective hair products
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Kate Sweeney
Departmental Manager of Personal Injury
T: 01942 774281 (DDI)
F: 01942 774529
E: