Heather commenced her training contract with the firm in 2005, qualifying in September 2007, in the consumer litigation department.
Heather started working with the firm as a student clerk in 2003, whilst studying her LLB (Hons) degree. She graduated from Manchester Metropolitan University in 2004 with a 2:1, and completed her LPC at the same university the following year, gaining a distinction.
Heather has a particular passion for, and specialises in, inheritance and contentious probate disputes. Heather has dealt with these cases for many years now, helping numerous clients challenge wills and estates, where they have either been cut out, or have not been able to inherit due to the rules of intestacy. Heather deals with claims under the Inheritance (provision for family and dependants) Act 1975, as well as challenges against the validity of wills due to lack of capacity or fraud. In August 2012 Heather became one of a small number of solicitors in the county to qualify as a full member of the Association of Contentious Trusts and Probate Specialists (ACTAPS). In 2014, Heather became a member of the Professional Negligence Lawyers Association (PNLA) that acts as a standard point of reference for professional negligence disputes.
Heather also specialises in consumer credit law, dealing with challenging and disputing the enforceability of consumer credit agreements. Over the years, Heather has helped hundreds of clients have their loans written off or reduced as a result of the loans not complying with the Consumer Credit Act 1974. Heather also has a particular interest in fraud, capacity and undue influence cases, where they relate to loans or mortgages. As well as the above, Heather also deals with general consumer claims, such as claims under the Sale of Goods Act 1979.
Another area of Heather’s work is professional negligence claims. These often relate to claims against other firms of solicitors, where they have acted negligently, and often overlaps with her specialities in contentious probate cases and disputed loans cases. For example, solicitors sometimes miss limitation periods, or fail to identify potential enforceability challenges on loan agreements, which can then result in the client losing out. Heather also deals with claims against solicitors for conveyancing matters, as well as professional negligence claims against builders, surveyors, architects, and veterinarians.
Heather is described as exceptionally well prepared and well informed by the Legal 500.
Away from the firm Heather likes to spend time walking her dog, buying shoes and reading.
What clients say
"I instructed Stephensons and Heather to deal with a delicate probate issue myself and my sister are facing at present. The case is ongoing but we are so thrilled with the work Heather has done so far. She is a force to be reckoned with and exactly the person you want on your side. Her knowledge on the matter is second to none, she is very approachable and is great at explaining the complicated case to us while advising us of our best options. Very pleased with how it is going to far. Couldn't recommend her more highly." - View from a satisfied client
"I would like to take this opportunity to thank you and the team for the efficient and professional way that my case was handled and brought to a speedy and successful conclusion, it is very much appreciated. I would have no hesitation in recommending yourself and Stephensons to my colleagues." - View from a satisfied client
"Many thanks for your assistance on this matter, which as you have probably realised I have found very distressing given the circumstances. I would like to thank you specifically for your cool calm manner and clear advice from the outset, which I have found very comforting. I also found your candour refreshing and much needed, and also the fact that you are extremely knowledgeable in your specialist area of practice is reassuring." - View from a satisfied client
"I have recently used Stephensons solicitors in order to assist me with a land and property dispute. Mrs Heather Roberts dealt with my initial query and later she effected firm swift and proper action on my behalf that has secured my property until we can take permanent action through the courts. Mrs Roberts is friendly and approachable , and obviously has deep understanding of the intricacies of the law in her specialist subject, and i could not be more content with her support , advice and actions taken, on my behalf , I could thoroughly recommend her services to anyone." - View from a satisfied client
Heather Roberts is an associate solicitor within the dispute resolution team at Stephensons. In the past she has undertaken large numbers of cases in relation to consumer issues. Heather’s particular expertise is inheritance disputes and she is a member of the Association of Contentious Trusts and Probate Specialists. Heather also specialises in professional negligence cases against valuers, solicitors and architects, faulty goods including horses, cars, windows, conservatories and building disputes.
Heather regularly comments on consumer issues in the national press and can be spotted helping out in various newspapers and news websites, as well as having spoken on BBC radio and has appeared on the BBC News Channel.