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Case studies - our experience

The legal case studies below are from departments across the firm, highlighting our experience and expertise in a wide variety of areas.

If you would like help with any legal issue please call us on 01616 966 229 or complete our online enquiry form and a member of the appropriate team will contact you.

Client awarded more than £25,000 for injury to knee which resulted in hospital admission

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Our client was seven years old at the time of the accident. She was walking along a wall in a park when she tripped and caught her knee on a metal bracket protruding from a brick wall. She suffered a laceration and pain to her right knee. As the...

NHS failures result in an unbearable eight months for Stephensons' client

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In 2018, Stephensons’ client, PG, ruptured the tendon in his bicep whilst mounting a TV on a wall at his home in Essex. After seeking treatment, PG underwent surgery to repair his arm, with a metal frame inserted to anchor the bone in place....

Helping directors settle claims made by liquidators

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In the aftermath of the pandemic, and the impact on small businesses of the downturn in trade since then, the first quarter of 2023 saw company insolvencies remaining close to their highest quarterly level since 1960. This trend has led to an increase in...

Acquittal of possession with intent to supply

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Colin Rawson was instructed to represent a client who was charged with possession with intent to supply controlled drugs. The client was stopped by the police during lockdown walking down the street. The police searched the client and found 17...

Successful appeal against conviction

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A client approached us to appeal against his conviction at Worcester Crown Court in 2016. He had pleaded guilty to four sexual offences and one count of harassment at an early stage in the proceedings. All the allegations had related to one complainant. ...

Successful challenge to a mental capacity assessment by the local authority

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Specialist Court of Protection solicitor, Amy Dutton , recently represented a vulnerable adult who had been assessed to lack capacity to make decisions regarding his residence and care following a stroke, and subsequently deprived of his liberty at a...

Estate recovers £93,000 following mesothelioma diagnosis

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Solicitor Sarah Masters  settled a case on behalf of the estate of a lady who passed away from malignant mesothelioma of the pleura. She sadly passed away at the age of 85. Between 1965 – 1971 the deceased had been employed at Turner Brothers...

Pemberton Leisure Homes benefits from Stephensons' Workplace Plus product

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Since the late 1940s, Pemberton Leisure Homes Ltd (Pemberton) has been at the forefront of the caravan holiday home market in the UK. From its headquarters in Pemberton, Wigan, the company has seen rapid expansion and strong demand for its caravans and...

Client receives £50,000 after serious road traffic accident

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Our client received £50,000 in compensation after suffering a fracture to their collar bone and shoulder joint, along with soft tissue injuries and severe psychological symptoms as a result of a very traumatic and frightening road traffic accident. ...

Client recovers over £5,000 after contracting food poisoning

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Our client developed campylobacteriosis after eating a meal at a public house. Liability was initially denied by the defendant, but then admitted, following the disclosure of documentation from their local council and also from Public Health England...

Client receives £60,000 following accident at a play area

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Pauline Smith, senior associate executive in the personal injury team recently settled a case for a claimant who had sustained injury due to defective equipment at the defendant's premises. Our client, was a childminder, who tripped over a defective...

Case study - CIA Insurance Services Ltd - Landlord Helpline

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The brief For over twenty years, CIA Insurance Services Ltd (CIA), has built a reputation as one of the leading landlord insurance brokers in the UK. From its headquarters in Rugby, Warwickshire, CIA helps protect over 200,000 landlord customers across...

Delay in diagnosis - medical negligence case study

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“Having someone who listened with care and understanding made the world of difference to my clinical negligence claim ” In July 2010, Mr. B underwent a surgical procedure to remove his right testis after a suspicious lesion was identified....

Vulnerable adult - residence & care - Court of Protection case study

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Specialist Court of Protection solicitor , Sophie Maloney , recently represented a vulnerable adult in a sensitive case involving a dispute between family members in relation to their fathers' residence and care. This case concerned AC, an elderly...

Client avoids trial after prosecution persuaded to withdraw case

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We were recently contacted by a client’s wife seeking expert legal advice for her husband who had been charged with a criminal offence. Neither had been in trouble before but after asking the police for help whilst they were on a night out, her...

Deprivation of liberty challenge - Court of Protection case study

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Our specialist Court of Protection solicitor , Sophie Maloney, represented a vulnerable adult in an interesting and complex case where both a husband and wife wished to leave the care home where they had been placed. This involved two challenges to the ...

Sentence reduced for client following successful appeal

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Our  crime department were recently contacted by a concerned partner seeking advice on whether her boyfriend had grounds to appeal his sentence. Her partner was sentenced in 2018 to four years imprisonment for publishing illegal material. He had...

Client receives £26,500 following negligent beauty treatment

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Pauline Smith, associate and personal injury claims handler recently settled a case for a claimant who had sustained injury due to receiving a semi-permanent make-up lip liner procedure that was not carried out to a reasonable standard. The claimant...

Client received £17,000 after employment tribunal ruled he was unfairly dismissed

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We acted for the claimant under a damages based agreement (commonly known as a “no win no fee” agreement) at a recent final hearing which took place at Manchester Employment Tribunal. Our client had alleged that he had been unfairly...

Clear communication makes moving house a breeze - Gemma's Story

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Purchasing a new home is a landmark in the lives of many people, but it can also be incredibly stressful. Delays, property surveys, the prospect of a long and complicated chain, all reasons why buying or selling a property can be one of life’s most...

Client case study following dog attack

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Our client was out running when he came across a bridal path which took him though the courtyard of a rural property which the client had right of access to. As our client entered the courtyard a large Rottweiler exited an outbuilding and approached...

Client receives £42,000 following injury to leg

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Our client was awarded £42,000 after injuring his left leg while working in the defendants yard. Pauline Smith, associate and personal injury claims handler recently settled a case for a claimant who had sustained an injury after a dumper truck...

Client receives £65,000 following accident at work

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Our client contacted us following an accident  at work  which had resulted in an injury. Our client was a 47 year old roofer who fell from a second storey extension through an uncovered skylight due to a lack of scaffolding...

Client receives over £6,000 following accident at work

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Our client contacted us via our website, following an accident  at work  which had resulted in an injury, he had been injured in a warehouse during the course of his employment. Our client, who had been employed by the...

Client receives £40,000 after sustaining a head injury in a road traffic accident

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The claimant (C) was riding his bicycle along a road, close to the kerb, when the defendant (D) approached from behind and collided with C. C was knocked from his bike and collided with the road, suffering a head injury. C understands he was knocked...

Baby's injury proven to be accidental

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Mrs. H was visiting her family in Manchester for a week. She had her baby, J, aged eight months and her two other children, three and five. She was staying with her mother, grandmother and younger brother.  Her two sisters lived close by with...

Client receives £82,500 for psychological harm

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Our client was working on a construction site and was operating a large dumper truck. He began to reverse down a road when he accidentally hit another worker on the building site, sadly causing his death. He did not see this work colleague due to a faulty...

£528,000 awarded to bereaved family

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Our client's husband was killed when he lost control of his Land Rover Defender due to sheet ice on the road and collided with a tree. He was 25 years old and had a 4-week-old baby at the time of his death. The drains and ditches along the lane...

Client receives £2,700 for their former landlord failing to protect their tenancy deposit

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Our consumer land team recently settled a case for a cleint who had been struggling to have his tenancy deposit paid back by his former landlord. Our client entered into an assured shorthold tenancy with their former landlord in December 2008. At the...

CQC Notice of Proposal to refuse registration as manager

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Our specialist lawyers represented an acting manager of a residential care home who had made an application to the Care Quality Commission (CQC) to register as manager of the service. Following the submission of their application, the CQC issued the...

Client awarded £2,100 for the landlord's failure to protect the tenancy deposit

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Karen Smith, fee earner in our dispute resolution team recently settled a case for Phillip and Boudicca Stretton-Brown who had been fighting to receive their tenancy deposit back from their former landlord. Phillip and Boudicca entered into an assured...

Facing prosecution by the Health & Safety Executive

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We acted on behalf of a food manufacturing company facing prosecution by the Health and Safety Executive .  The case concerned an investigation and prosecution by the Health and Safety Executive following an incident at a food manufacturing...

Child care proceedings - case study

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Associate solicitor Tim Galbraith represented a mother in care proceedings concerning her son who was six months old at the point court proceedings commencing.  The mother worked in research studying at university. Her husband, the...

Child care proceedings - Family law

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Head of Stephensons family team Mike Devlin and specialist solicitor Jackie Price talk about our experience representing parents, children and other family members on issues relating to children. No matter how difficult or complicated the circumstances,...

£3,500 for JD Wetherspoon employee

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Pauline Smith, Associate Executive, recently settled a case for a client who sustained injury during his course of employment and JD Whetherspoon. Our client was taking refuse bags out to the industrial bins, located at the back of a JD Whetherspoon...

Amputation compensation claim - my experience by John Bennett

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Stephensons' client John Bennett shares his experience after a failure to diagnose diabetes led to the amputation of his leg, John also provides an insight into how he found working with the clinical negligence team at Stephensons to pursue a...

Boundary dispute solicitors - my experience by Andrew Roberts

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Andrew Roberts discusses his experience after a boundary dispute developed between himself and a new neighbour. Andrew discusses the impact a boundary dispute can have and his experience working with the specialist solicitors at Stephensons in order to get...

Cavity wall insulation - compensation claims

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Liam Waine visits a house seriously affected by damp, allegedly caused by the installation of cavity wall insulation. This problem is becoming increasingly common for properties on the West Coast of England and Wales, particularly for houses in areas exposed...

Children law at Stephensons - my experience by Andrew McIntyre

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Stephensons' client Andrew McIntyre shares his experience of using the services of our family and divorce law team. Andrew turned to Stephensons when he began to have concerns over the health and well-being of his child. Here Andrew describes his...

Cycling injury claim - my experience by Peter Baker

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Peter Baker came to Stephensons after suffering a serious injury whilst out riding his bike. In this video Peter shares his experience and talks about how the  personal injury solicitors at Stephensons were able to help him pursue a claim for...

Diagnosis of cerebral palsy - Nicole's story

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Parents of Nicole Loughrey and our medical negligence expert Judith Thomas-Whittingham discuss the journey the family has been on since her traumatic birth which led to a diagnosis of cerebral palsy. Judith continues to support the family throughout the...

Fence dispute solicitors - my experience, Veronica Green

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Veronica Green discusses her experience after a fence dispute developed between herself and a neighbour who installed a fence blocking part of her property. Veronica discusses the impact a dispute can have and her experience working with the specialist...

Japanese knotweed - treatment, removal and compensation

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Stephensons' client Judith Scott talks about her experience after finding Japanese Knotweed on land next to her home. Judith talks about the problems she faced and how Stephensons were able to help her with the removal and treatment of the weed in...

Declan's Story - Cerebral Palsy

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Declan has the condition cerebral palsy, in this video his parents explain the effects his condition has had on Declan and the whole family, whilst also discussing the help that is available.  Clinical negligence solicitor Judith Thomas-Whittingham...

£65,000 awarded after fall at work

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Danielle Callaway, associate solicitor, recently settled a case for a client who sustained injury as a result of an accident at work . Our client commenced his shift and was collecting his lorry from a bay in order to proceed with his duties. Our...

£12,500 awarded for injury after fall from highchair

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Pauline Smith, Associate and personal injury claims handler recently settled a case for a claimant, a minor at the time of the accident, who had sustained injury when he fell from a highchair. The claimant, aged 1 year old at the time of the accident, was...

£11,500 awarded to client who sustained a fracture to her little finger

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Pauline Smith, Associate and personal injury claims handler recently settled a case for a Catering Assistant who sustained personal injury when her finger got trapped between a trolley and a table. The claimant had been preparing sandwiches for a party...

Mechanic compensated for head injury

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Stephensons’ personal injury solicitor, Danielle Callaway, secured a compensation of £6,500 for a 39-year old mechanic injured on the job.  Glenn Summers was hit in the face by a metal bar when seeing to the repair of a lorry. He was...

Client awarded £9,000 after slipping on coat hanger

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Pauline Smith, associate and personal injury claims handler recently settled a case for a claimant who had sustained injury due to slipping on a coat hanger which had been left on the floor.  The claimant visited her local Primark store. As she...

Client awarded £5,000 for severe burns from a beauty treatment

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Pauline Smith, associate and personal injury claims handler recently settled a case for a claimant who had sustained injury due to a negligent beauty treatment at a beauty salon. The claimant attended a beauty salon in order to undergo a back cleanse...

£1,500 awarded for an injury sustained due to a defective crate

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Pauline Smith, associate and personal injury claims handler recently settled a case for a claimant who had sustained injury due to a defective metal crate. The claimant was shopping in the Stechford branch of Aldi down the first aisle of the store to...

Client awarded £6,000 after trip in the workplace

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Pauline Smith, associate and personal injury claims handler recently settled a case for a claimant who had sustained injury due to tripping over a transformer and dropping a glass mirror whilst at work. The claimant was contracted to work on a block of...

£1,350 awarded to client who suffered burns due to negligent spa treatment

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Pauline Smith, associate and personal injury claims handler recently settled a case for a claimant who had sustained injury due to receiving a massage treatment on a defective bed. The claimant attended at Donnington Valley Health Club as her children had...

Client awarded £1,900 settlement for soft tissue injuries after falling over a pothole

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Pauline Smith, associate and personal injury claims handler recently settled a case for a claimant who had sustained injury from falling down a pothole.  The claimant was walking along Tamworth Lane after getting off the bus where his left foot...

£1,850 awarded for client who sustained soft tissue injuries

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Pauline Smith, associate and personal injury claims handler recently settled a case for a claimant who had sustained injury due to a defective chair giving way when he was eating in a restaurant The claimant was sat down eating in his local fast food...

£2,140 awarded to client who sustained injury due to driving over a pothole

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Pauline Smith, associate and personal injury claims handler recently settled a case for a claimant who sustained injury due to driving over a pothole. The claimant was a passenger in the front of the vehicle driving along Pennington Lane in Newton Le...

£4,500 awarded for client who slipped on black ice

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Pauline Smith, associate and personal injury claims handler recently settled a case for a claimant who had sustained injury due to slipping on black ice on a supermarket car park. The claimant was getting out of his car having arrived on the supermarket...

Client awarded £1,568.56 after a glass shelf fell on her foot

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Pauline Smith, associate and personal injury claims handler recently settled a case for a caimant who had sustained injury due to a glass shelf falling on her left foot.  The claimant was browsing in her local department store in the gentleman’s...

£13,167.96 awarded to client who suffered possible permanent injuries at work

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Pauline Smith, associate and personal injury claims handler recently settled a case for a claimant who had sustained injury due to slipping on the edge of a concrete trench at work which was covered in algae.  The claimant, an engineer, was working on...

Mother's deadly heart disease left undiagnosed

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Wrightington, Wigan and Leigh NHS Foundation Trust failed to diagnose mother of two, Sandra Pearson, with a deadly heart muscle disease. Mrs Pearson first became unwell with flu-like symptoms in March 2011. She later attempted to give blood but was...

Dream bathroom design becomes nightmare in botched installation

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Barbara Bulmer had been resisting the urge to give her family bathroom some much needed ‘TLC’ for a number of years, so when the time came for a designer make-over, she wanted to make sure it was done to the highest standard. “We wanted...

£16,000 award for fractured knee and broken foot

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Stephensons’ Personal Injury Solicitor Shahina Sakeria secured a compensation of £16,335 for 58-year-old conveyancing manager who was injured at a local Royal Mail sorting office. Our client was at the Bredbury Royal Mail sorting office in...

Fractured ankle from tripping on defective manhole cover - £6,431.20

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Stephensons’ personal injury specialists recently settled a case for a Claimant who had sustained injury due to tripping over a defective manhole cover in a car park. The Claimant was exiting her home through a communal door and proceeded along the...

£6,000 awarded to claimant who slipped in a supermarket

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Stephensons’ personal injury specialists recently settled a case for a Claimant who had sustained injury due to slipping on water leaking from a supermarket freezer. The Claimant was shopping in her local supermarket, when she suddenly slipped,...

Injured from tripping over a raised paving flag - £5,538.50 settlement

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Liam Goggins, a solicitor in the personal injury team, settled a case for a client who was injured after tripping over a paving flag. At the time of the incident, the client was walking on the pavement in Derbyshire. The client caught her foot on a raised...

Food poisoning at Harvester - £1,250 and £850 settlement

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Our  personal injury solicitor, Shahina Sakeria,  settled a case for two clients, a mother and daughter who suffered food poisoning after eating at Dumb Bell Harvester Pub. The incident occurred when both the client’s and friend...

Driving instructor injured during lesson - £2,699 settlement

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Our  personal injury claims handler, Samantha Ord,  settled a case for a driving instructor who was injured while teaching a lesson. At the time of the incident, the client was in the passenger seat of her car conducting a learner driver. When...

Pedestrian hit by car- £20,000 settlement

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Our  personal injury claims handler, Samantha Ord, recently settled a case for a pedestrian who was hit by a car. The client was standing outside a shop reading the headlines of a newspaper stand, when he was hit by a reversing car. The client was...

Whiplash injury from car collision - £2,975 settlement

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Our  personal injury claims handler, Samantha Ord, settled a case for a client who suffered an injury while taking part in a driving lesson. During the lesson, as the client came to a stop at a roundabout, another vehicle collided with the rear of his...

Acquittal for man accuse of drugs offences

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Our regulatory and criminal justice solicitor Priscilla Addo-Quaye has recently secured the acquittal of a man who was facing serious drugs supply charges, which would have incurred a lengthy prison sentence if convicted. The man, who was one of seven...

Professional negligence case leads to £42,500 settlement

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An 88-year-old woman from Birmingham has settled a professional negligence case against QualitySolicitors Silks after she alleged they failed to advise her correctly in relation to a trust. Louisa Collins received a five-figure settlement from...

Whiplash injury following a fall on ice - £1,450 settlement

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Barry Sutton, a personal injury claims handler, recently settled a case for a client who was injured after falling on ice in a car park. At the time of the incident, the client was crossing a council owned car park. As he made his way towards the ticket...

Injured during a driving lesson - £2,669 settlement

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Barry Sutton a claims handler in our personal injury team, recently settled a case for a client who was injured during a driving lesson. At the time of the accident, the client was in the driving seat of the car, taking her driving lesson. As she came to...

Injured from tripping on a raised paving flag - £5,980 settlement

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Barry Sutton, a claims handler in the personal injury team, settled a case for a client who was injured after tripping over a raised paving flag. The incident occurred when the client was walking towards a train station. As she approached the steps at...

Knee injuries while visiting a store - £3,889 settlement

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Our personal injury solicitor , Shahina Sakeria, recently settled a case for a client who was injured while returning an item to the furniture store, Dunelm Mill. The client was carrying a large mirror and as he entered the store to head to the Customer...

Injured while on a bus - £1,680 compensation

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Our personal injury claims handler, Sam Ord, has recently won a case on behalf of a woman who was injured while travelling on a bus. The client was a standing passenger on the bus when the incident occurred. As the bus began to turn right, the left hand...

Disabled woman has benefits stopped after offering a room to homeless friend

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Stephensons’ Pro Bono Welfare team helped to reinstate a disabled 60-year-old woman’s sickness benefit, which was stopped after she invited her frail and homeless friend to stay with her. The woman owns her own home and was in receipt of...

Property transfer dispute between family members

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Dispute resolution solicitor , Heather Roberts, has recently settled a case for a client caught in a property transfer dispute with her son. The client initially sought legal advice after she had become aware that her son was trying to sell the house she...

Negligent treatment - £225,000 settlement

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Stephensons' clinical negligence specialists were able to obtain a settlement of £225,000 after negligent treatment resulted in the death of a young couple’s daughter and subsequent psychiatric problems for both parents.   Our...

Delay in diagnosis - £100,000 settlement

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Our client received £100,000 on behalf of the estate of her partner following a delay in diagnosis of a cerebral haemorrhage. The man was taken ill whilst varnishing his kitchen floor, suffering severe head pain, he became disorientated,...

Failure to identify - £400,000 settlement

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Our client sought the advice of our clinical negligence solicitors  after the death of his wife following a hospital's failure to identify a deteriorating heart condition during pregnancy. Our client's wife had a history of heart...

Personal injury caused by a dog bite - £30,000 settlement

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Our client was bitten on the hand when posting a letter, as a result of the bite the client’s index finger had to be amputated and nerves and tendons in the hand were damaged. Our personal injury solicitors were able to prove the dog owners...

Fall whilst at work - £17,863 settlement

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Stephensons’ personal injury solicitors recently settled a case on behalf of the estate of a man who fell whilst at work. Sadly, our client died during the course of his case, from an unrelated cause, however, Stephensons continued to investigate on...

Fall due to pothole in airport - £6,000 settlement

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Stephensons’ personal injury solicitors have recently settled a case on behalf of a man who fell as a result of a pothole at his place of work.  The man, working as a pilot, was making his way towards an aircraft hangar when he fell as a result...