Graduate Paralegal - Personal Injury

Reference Code:

WPIGPA

Location:

Wigan

Main purpose of the job:

To support and assist fee earners in carrying out duties and, where appropriate, to deal with clients and their affairs in a cost effective manner.

Responsible to:

Department Manager

Main key result areas

  • Attending and advising clients in personal injury cases where appropriate
  • Provides guidance, support and training to other staff as required
  • Assisting fee earners in the department in effective case management, including (but not exclusively) drafting pleadings, preparing instructions to counsel, arranging and attending conferences, letters of claim, statements, protocol steps, advocacy and attendance at hearings, preparation of funding documents, requesting and returning relevant documents
  • Control and management of work in progress ensuring that it is recorded and converted into paid profit costs under supervision and direction. Effective management of own time ensuring that non chargeable and chargeable hours targets are met under supervision and guidance
  • Carrying out administrative duties as appropriate
  • Compliance with client care and complaints procedures in order to minimise the risk of negligence and comply with Law Society rules
  • Attending to clients needs both in person and over the phone

Direct reports:

None

Person specification

Qualifications

 

Law degree or relevant work experience/qualification

Essential

Legal practice course

Desirable

Driving licence

Desirable

Experience

 

Experience of working in or studying in personal injury

Desirable

Knowledge and skills

 

Good standard of computer literacy

Essential

Research skills

Essential

Organisation and time management skills

Essential

Excellent communication skills both face to face and over the telephone.

Essential

Solicitors Accounts Rules

Desirable

Stephensons clients complaints rules and client care procedures

Desirable

Knowledge of personal injury

Desirable

Knowledge of up to date legislation

Desirable

Knowledge of case management systems

Desirable

Personality / Other Qualities

 

Discretion and ability to work in a confidential environment

Essential

Pleasant, approachable, patient, polite

Essential

Ability to work amidst frequent interruptions

Essential

Adaptability and flexibility

Essential

Ability to work as part of a team

Essential

Please do not send enquiries to the department manager of the specific team.