Paralegal - Conveyancing

Reference Code:

WRCPAR

Location:

Wigan Investment Centre

Main purpose of the job:

To assist the department by providing a comprehensive and quality Conveyancing service as part of a team

Responsible to:

 Department Manager

Main key result areas:

  • Responsible for running sale and remortgage files along with some freehold purchase files under supervision of the fee earner
  • Assist the fee earner in checking mortgage offers and searches and actively progressing the Fee Earner files
  • Deal with enquiries raised by other solicitors
  • To understand and operate the Firm’s Conveyancing case management system throughout a Conveyancing transaction and to be able to prepare all forms and letters on that system accordingly, or generate own letters where appropriate
  • Deal with incoming and outgoing telephone calls in order to update or deal with queries where possible, take detailed messages and take instructions
  • Work on system generated prompts, instructions and be able to prioritise work
  • Conduct work on the files on a day to day basis and answer client or other queries in full, liaising with professional bodies, third parties and clients in order to progress the case
  • Undertake administrative duties including (but not exclusively) attending to and advising clients under supervision, drafting letters, preparing all forms of contracts, leasehold reports and all other documents relating to the Conveyancing transaction
  • Deal with pre completion matters, under supervision, including preparation of a completion statement and electronic accounts requests and manage the completion
  • Compliance with Client Care and Complaints Procedures in order to minimize the risk of negligence and comply with Law Society Rules.
  • Ensure that all department and I.T. policies are adhered to

Person specification

Qualifications

 

5 GCSE at grade C or above, or equivalent. Relevant work experience can be considered as an alternative

Essential

Working towards a relevant qualification

Desirable

Experience

 

Experience of running volume Residential Conveyancing files 

Essential

Experience of handling sale files and remortgage files

Essential

Experience of using case management systems

Essential

Experience of handling freehold, purchase files and transfer files 

Desirable

Knowledge and skills

 

Ability to work in a fast paced, high volume Conveyancing department 

Essential

Good standard of computer literacy and keyboard skills

Essential

Excellent telephone manner and customer care skills 

Essential

Excellent interpersonal skills to build and maintain positive relationships 

Essential

Good communication skills 

Essential

Organisational skills

Essential

Personality / Other Qualities

 

Discretion and ability to work in a confidential environment

Essential

Pleasant Approachable, patient, polite

Essential

Ability to work amidst frequent interruptions whilst maintaining accuracy and attention to detail

Essential

Ability to be flexible to suit the needs of the Dept

Essential

Ability to work as part of a team

Essential

Please do not send enquiries to the department manager of the specific team.