Admin Assistant - Family - Job Description

Reference Code:

MFAADM

Location

Manchester

Main purpose of the job

To assist by providing administrative support

Responsible to

Department Manager

Main key result areas

  • Carries out general administrative support duties such as photocopying, filing, faxing, scanning, audio/copy typing, etc.
  • Ensures that the post system both incoming and outgoing runs effectively, including hand delivering urgent items locally
  • Opens files and carries out conflict checks on the case management system.
  • Deals with enquiries by telephone from clients and other professionals including making appointments and travel arrangements
  • Assist with organising meetings and ensuring refreshments are available.
  • Assists with the preparation of bundles
  • Provide reception cover as and when required.
  • When necessary meeting and greeting clients ensuring that they are dealt with efficiently and professionally. 

Person specification

Qualifications

 

5 GCSE at grade C or above, or equivalent. Relevant work experience can be considered as an alternative 

Essential

Experience

 

Experience of working in an office/clerical environment 

Essential

Knowledge and skills

 

Good standard of computer literacy and keyboard skills 

Essential
Good communication skills 

Essential

Professional manner both telephone and face to face 

Essential

Organisation skills

Essential

Audio and copy typing skills 

Desirable

Awareness of work undertaken in a solicitors office 

Desirable

Personality / Other Qualities

 
Discretion and ability to work in a confidential environment

Essential

Pleasant, approachable, patient, polite

Essential

Ability to work amidst frequent interruptions whilst maintaining accuracy and attention to detail

Essential

Ability to be flexible to suit the needs of the Dept.

Essential

Ability to work as part of a team

Essential

Please do not send enquiries to the department manager of the specific team.