Admin Assistant

Reference Code:

MBPADA

Location:

Middlebrook, Bolton

Main purpose of the job:

To provide administrative support to the probate department.

Responsible to:

Department manager

Main key result areas

  • Carrying out general administrative support duties such as photocopying, filing, faxing, scanning, etc.
  • Ensuring that the post system both incoming and outgoing runs effectively, including hand delivering urgent items locally
  • Meeting and greeting clients and ensuring that they are dealt with efficiently and professionally
  • Updating spreadsheets, carrying out data entry, generating template letters and maintaining information on case management systems
  • Retrieving and delivering files, documents and post for the department as required
  • Opening files and carrying out conflict checks on the case management system
  • Dealing with enquiries by telephone from clients and other professionals and delivering messages accurately and efficiently
  • Providing refreshments for the team and visitors
  • Carrying out any other related duties as required

Direct reports:

None

Person specification

Qualifications

 

5 GCSE’s at grade C or above, or equivalent. Relevant work experience can be considered as an alternative

Essential

Experience

 

Experience of working in an office/clerical environment

Desirable

Knowledge and skills

 

Good standard of computer literacy and keyboard skills

Essential

Good communication skills

Essential

Demonstrates a commitment to delivering excellent customer service

Essential

Good standard of literacy, numeracy and attention to detail

Essential

Professional manner both by phone and face to face

Essential

Organisational skills and the ability to multi task

Essential

Awareness of work undertaken in a solicitors office

Desirable

Personality / Other Qualities

 

Discretion and ability to work in a confidential environment

Essential

Keen to learn and develop in a legal setting

Essential

Pleasant, approachable, patient, polite

Essential

Ability to work amidst frequent interruptions whilst maintaining accuracy and attention to detail

Essential

Ability to be flexible to suit the needs of the department

Essential

Demonstrates drive and enthusiasm and a willingness to learn

Essential

Ability to work as part of a team and be willing to assist wherever necessary

Essential

Please do not send enquiries to the department manager of the specific team.