Reference Code: | CNSCONSOL |
Location: | Leigh |
Main purpose of the job:
To advise and assist clients with legal problems relating to all areas of contract law acting on behalf of consumers. The role will provide opportunities to work on professional negligence and inheritance disputes cases.
Responsible to:
Department manager
Main key result areas
- Attending and advising clients in all areas of contract law and representing clients at both in court and tribunal if necessary
- Representing client in court when necessary
- Responding to post, telephone enquiries and queries from clients, other professionals/experts and colleagues in order to progress cases effectively and efficiently
- Ensuring that all funding options for a case are fully researched and the most effective method of funding utilised
- Drafting and preparing documents
- Managing a case load including a full risk assessment of all matters
- Provide legal services to clients whilst maintaining standards associated with Law Society and SRA rules, Lexcel quality/practice management standards, legal aid franchising requirements and worktype/office procedures
- Control and management of work in progress ensuring that it is recorded and converted into paid profit costs
- Effective management of own time, ensuring that non chargeable and chargeable hours targets are met
- Ensuring that disbursements and debtors in the case load are managed in order to reduce the financial exposure of the firm
- Compliance with client care and complaints procedures
- To report any potential errors/negligence matters to the work type managing partner as soon as the risk is apparent
- To delegate effectively and efficiently, ensuring that work on the file is carried out at the right level, thus maximising profitability and assisting the development of other staff
- To actively seek opportunities to cross refer work within the firm and to carry out cross referrals at the earliest possible time
- To actively promote the Stephensons brand at all times
- To undertake the above in accordance with the firm's Equality & Diversity Policy
Direct reports:
None
Person specification
Qualifications | |
Qualified solicitor 4 years plus PQE | Essential |
Knowledge and skills | |
Organisational and time management skills | Essential |
Excellent standard of I.T. literacy, keyboard skills and attention to detail | Essential |
Excellent communication skills at all levels both face to face and over the telephone | Essential |
Ability to work amidst frequent interruptions whilst maintaining accuracy and attention to detail | Essential |
Good working knowledge of solicitors accounts rules | Essential |
Up to date knowledge of relevant legislation | Essential |
A working knowledge of case management systems | Desirable |
Stephensons clients complaints rules and client care procedures | Desirable |
Personality / Other Qualities | |
Discretion and the ability to work in a highly confidential environment | Essential |
Pleasant, approachable, patient, polite | Essential |
Ability to be flexible to suit the needs of the department | Essential |
Ability to work as part of a team | Essential |
Ability to remain calm under pressure | Essential |
Thrives on challenge | Essential |
Shows commitment and a positive attitude | Essential |
Please do not send enquiries to the department manager of the specific team.