Reference Code: | CNSLNDSOL |
Location: | Leigh |
Main purpose of the job:
To advise and assist clients with legal problems relating to all areas of consumer law but specifically land law.
Responsible to:
Department manager
Main key result areas
- Attending and advising clients in all areas of consumer law and representing clients at both court and tribunal if necessary
- Representing clients in court when necessary
- Responding to post, telephone enquiries and queries from clients, other professionals/experts and colleagues in order to progress cases effectively and efficiently
- Ensuring that all funding options for a case are fully researched and the most effective method of funding utilised.
- Drafting and preparing documents
- Managing a case load including a full risk assessment of all matters
- Provide legal services to clients whilst maintaining standards associated with Law Society and SRA rules, Lexcel quality/practice management standards, Legal Aid franchising requirements and worktype/office procedures
- Control and management of work in progress ensuring that it is recorded and converted into paid profit costs
- Effective management of own time, ensuring that non chargeable and chargeable hours targets are met
- Ensuring that disbursements and debtors in the case load are managed in order to reduce the financial exposure of the firm
- Compliance with client care and complaints procedures
- To report any potential errors/negligence matters to the work type managing partner as soon as the risk is apparent
- To delegate effectively and efficiently, ensuring that work on the file is carried out at the right level, thus maximising profitability and assisting the development of other staff
- To actively seek opportunities to cross refer work within the firm and to carry out cross referrals at the earliest possible time
- To actively promote the Stephensons brand at all times
- To undertake the above in accordance with the firm’s Equality & Diversity Policy
Direct reports:
None
Person specification
Qualifications | |
Qualified solicitor 4 years plus PQE | Essential |
Knowledge and skills | |
Organisational and time management skills | Essential |
Excellent standard of I.T. literacy, keyboard skills and attention to detail | Essential |
Excellent communication skills at all levels both face to face and over the telephone | Essential |
Ability to work amidst frequent interruptions whilst maintaining accuracy and attention to detail | Essential |
Good working knowledge of solicitors accounts rules | Essential |
Up to date knowledge of relevant legislation | Essential |
A working knowledge of case management systems | Desirable |
Stephensons clients complaints rules and client care procedures | Desirable |
Personality / Other Qualities | |
Discretion and the ability to work in a highly confidential environment | Essential |
Pleasant, approachable, patient, polite | Essential |
Ability to be flexible to suit the needs of the department | Essential |
Ability to work as part of a team | Essential |
Ability to remain calm under pressure | Essential |
Thrives on challenge | Essential |
Shows commitment and a positive attitude | Essential |
Please do not send enquiries to the department manager of the specific team.