Frequently asked questions
Should I pay an outstanding bill to the professional?
This depends on the strength of your case, and will be assessed for you.
What is the standard expected of a professional?
They must act as a reasonable professional. So a surveyor must reach the standard of a reasonable surveyor.
What losses will I recover?
Only those caused directly by the professional's lapse. This is an extremely complex area, and is often linked to the devaluation of any property involved.
Do I need to complain?
There are separate issues of professional conduct that can lead to a complaint against professionals. This will need to be considered with you, together with the most cost effective route for your claim. This depends on the nature of the rules and the availability and likelihood of an award by a professional complaints body.