Graduate Paralegal - Housing

Reference code: SSHOCL

Main purpose of the job: To support and assist fee earners in carrying out duties and, where appropriate, to deal with clients and their affairs in a cost effective manner

Responsible to: Department Manager
 
Main key result areas
  • Attending and advising clients where appropriate
  • Provides guidance, support and training to other staff as required
  • Responding to post, telephone enquiries and queries from clients, other professionals/experts, colleagues, where appropriate, in order to progress cases effectively
  • Assisting fee earners in the department in effective case management, including (but not exclusively) drafting appeal letters and submissions, statements, protocol steps, advocacy and attendance at Hearings, preparation of funding documents, requesting and returning relevant documents
  • Control and management of work in progress ensuring that it is recorded and converted into paid profit costs under supervision and direction. Effective management of own time ensuring that non chargeable and chargeable hours targets are met under supervision and guidance
  • Carrying out administrative duties as appropriate
  • Compliance with client care and complaints procedures in order to minimize the risk of negligence and comply with Law Society rules.

Person specification

 

 
Essential
Desirable
Qualifications  

Law Degree 2.1 or above or relevant work experience

 X

 

Driving Licence

       X

Legal Practice course

       X
Experience

 

 

Experience of working in or studying the relevant legal field

 X

 

Knowledge and skills  

Good standard of computer literacy

X

 

Research skills

X

 

Organisation and time Management Skills

X

 

Excellent communication skills both face to face and over the telephone

X

 

Solicitors accounts rules

 

X

Stephensons Client Complaints Rules and Client Care Procedures

 

X

Knowledge of Litigation

       X

Knowledge of up to date legislation

       X

Knowledge of case management systems

       X

Knowledge of Welfare Benefit Law

       X

Knowledge of Tribunal Procedure Rules

       X
Personality / Other Qualities  
Discretion and ability to work in a confidential environment

X

 
Pleasant, approachable, patient and polite

X

 
Ability to work amidst frequent interruptions whilst maintaining accuracy and attention to detail

 X

 

Ability to be flexible to suit the needs of the department

X

 
Ability to work as part of a team

X

 

Demonstrates drive and enthusiasm and a willingness to learn

      X 

If you are interested in this position please complete our online application form or contact our HR department.

Please do not send enquiries to the department manager of the specific team.

 

 

 

 

 

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